The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released, via the inside hidden panel, it sparks, which is dangerous and shouldnt happen. After a heavy rain, entering the vehicle sounds like a waterfall all around you from inside. I have to constantly keep moisture absorbers inside of my vehicle in a futile attempt to solve the issue.

- Wyoming, MI, USA

Onstar(R) vcim draining my battery, it-??s not my battery or alternator and already replaced connections too. I have a recall sample that was sent out 04/15/2013 Bulletin no 11-08-44-003A

- East Wareham , MA, USA

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

- Chicago, IL, USA

I'm stationed in Stuttgart, Germany. I received a recall notice in August 2021 and again in November 2021 and reached out to Cadillac to find out how to resolve this issue. I was told that someone from Cadillac would contact me. I received another notice November 2022 due to the recall not being resolved. I'm not getting a response from Cadillac. How do I resolve this issue being stationed overseas? I'm not scheduled to return until February 2025 and the Government will not ship a vehicle if there are any RECALL notices on the vehicle. The GM safety recall is N212340980. Requesting assistance in resolving this RECALL notice. Thank you.

- 71032, NY, USA

This information is addition to the accident, that I reported few days ago. NHTSA tracking number 11458264. I was involved in car accident on highway I90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I have broken nose. I will need surgery.

- Schaumburg, IL, USA

When it rains my trunk fill with water where my spare tire is without any windows or sun roof being open.

- Waldorf , MD, USA

It-??s doing everything they said it would when I need to stop driving it due to recall

- Chicago , IL, USA

This Vehicle has a design flaw with sunroof which leaks water into the car from floor board passenger side. Sunroof Drain lines undersized even for a standard sized sunroof. As of result of this, the drain lines, at best are barely adequate for light rain and intense rain cloggs and rain enters the car. I have taken to dealer twice paid $651 repair and not fixed. Dealer should have correct information to repair the drain issue. Cadillac of Novi, Service Manager will not return phone calls. Very Poor service for a Luxury product.

- Detroit, MI, USA

My drains for my sun roof are not working, water all on passenger floor, mechanic said there was a recall on this some years ago and was wondering if the recall was still active

- Cleveland, OH, USA

The trunk of my car is not accessible. One day the key fob stopped working. The button on the door gives no access as well. I've heard there was once a recall on this issue but it has expired. I have no access to my spare tire!! how can a recall expire!

- St Louis, MO, USA

I have complained to Cadillac about my headlights having condensation which leads to them intermittently turning off. It's illegal to drive without headlights at night in wa state and it's dangerous. On 2/28/20, Cadillac sent me a letter acknowledging that's the 2010, 2011, 2012, 2013, 2014, and 2015 Srx may experience issues that could cause moisture to accumulate in their headlamps capsule and cause halogen headlights to become dimmer over time. They state in the letter that they will only reimburse up to $1,600 for the repair. The repair is $2,600. Then they said the claim form has to be submitted by May 28, 2020. None of the dealerships have the headlights because they are on back orders. They told me they may not get the headlights by that time. In other states lawsuits have been filed where Cadillac did not win. In those lawsuits it was noted that Cadillac was aware of this defect and ignored it. I'm asking that you please order Cadillac to issue a recall. It's the right thing to do and it's a safety concern.

- Auburn, WA, USA

There is water all over the floor of my 2011 Cadillac Srx luxury edition and its from the sunroof. The water got into my electrical and now my trunk won't open and the floors won't dry. The vehicle was parked.

- Eastchester, NY, USA

Left gate will open from any tke key ot inside or the latch with touch

- Lakeville, MN, USA

My service air bag and moisture in my right headlight the assembly is out due to the moisture in the headlight assembly. Causing me not able to see at night the cost is $1600+ tax. Who has that type of money like that. Cadillac need to have a recall on that and the seat belt.

- Gary, IN, USA

My sunroof has had leaky drains on both sides and caused over $3,000 in repairs. I believe the 2012 was recalled but not the 2011. It stopped my car from driving appropriately, the trunk would no longer open, and the car alarm to alert for robbery of the vehicle while driving. This caused me to have to replace my pumps on the driver side of the car and the computer / electrical system. This repair cost close to $2,000. Then about 14 months later; the passenger side sunroof leak occurred and caused flooding on the passenger side of my car. This led to mold and a clean of the car to allow me to breath in my car. This repair cost over $1,000.

- Dallas, TX, USA

Head lights get moister in housing and fill balast up with water sorts out head light safty hazard

- Collingdale, PA, USA

I was involved in an accident, I ran into a vehicle the damage was to the front of the car. The airbags didnt deploy or the sensors of the front of my car did not go off either.

- Avon Park, FL, USA

The hatch back door will open when you exit or enter the vechile on its on, sitting still

- Gainesville, GA, USA

My liftgate became inoperable. It was working fine since I've had the vehicle. Then we had a bad storm and for some reason water got thru the liftgate somehow and now has standing water in the well under the storage ara, as well as, in the storage compartment on the side. This water has now caused my liftgate to stop working because it flooded my liftgate control module. This is causing a big inconvenience because I can't use my liftgate, and have to spend money on something that is a known and running issue with this local vehicle.

- Fort Worth, TX, USA

This is a problem on all Srx 2011 models. When raining, water drains into the spare tire compartment and shorts the motor that opens the lift gate. This happens on a brand new car, in other words, this is not a result of poor maintenance or a repair that is needed. So, if one gets a flat tire, in the rain, one cannot access the spare tire or the tire inflation kit, because the lift gate cannot be opened to access them. The power motor is the only way to open the lift gate - it cannot be opened manually by design. So, one can be stranded in a very dangerous situation, with the potential of serious injury or death. A stranded car, on the side of the road, potentially at night with poor lighting or road conditions, and other vehicles may crash into the car. I realize all flat tire situations have this potential problem, however, in this case, the danger of the situation is prolonged significantly, thereby significantly increasing the risk of injury or death. This is obviously a design defect which GM did not intend, and they must fix it immediately before someone dies, if someone hasn't died already. I am a recent owner of this vehicle, and this is my first flat tire with it, which is why I didn't know about this problem until now.

- San Ramon, CA, USA