Water intrusion into headlamp caused ballast and bulb to short out.

- Amherst, NY, USA

The contact owns a 2011 Cadillac Srx. The contact stated that the headlights failed to project enough distance light. A certified mechanic replaced the bulbs; however, the failure occurred. The certified mechanic was unable to remedy the failure. The contact called the dealer who informed the contact that the entire headlight assembly, including the high beams, needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000.

- Miami, FL, USA

Right headlight fogging and condensation within sealed beam in fog, rain and snow conditions.

- Roaming Shores, OH, USA

The passenger side headlight has a lot of condensation in it and restricts the amount of light being put out. The driver side also has moisture but not as much as the passenger. The passenger tail light does not work when the lights are on. No accidents that I am aware of.

- Crossville, TN, USA

Low beam headlights are useless. They only light up one car length. I see others have complained also. We have the "luxury" model with the halogen lights. I see this as a safety factor. There was no accident, I just don't feel comfortable driving this car at night due the poor lighting.

- Hixson, TN, USA

The contact owns a 2011 Cadillac Srx. While driving various speeds, the headlights dimmed and failed to illuminate. In addition, the headlight assembly retained water. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the entire headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.

- Madison, TN, USA

The headlight seal is leaking allowing water to enter. I've replaced 1 and now the other 1 is leaking

- New Port Richey, FL, USA

The low beam headlights are very inadequate for night time driving. It appears that the intensity of the low beams are the same as when they are used for daytime driving lights. The high beams function normally. I have tried to use the low beams in both the automatic and manual mode, still very low light. Replaced both low beam bulbs to no avail.

- Fort Walton Beach, FL, USA

SUV low beam lights don't illuminate the roadway. Driving from Florida to Maryland, I was unable to see the roadway markings unless they had reflective strips. Rainy weather makes it impossible to see at all. Oncoming headlights make staying on the roadway nearly impossible. This defect causes the driver to use high beams making it dangerous for oncoming traffic.

- Valrico, FL, USA

Very bad lighting of low beam head lights..cannot see lights on road

- Jacksonville, FL, USA

] leaking headlights! (water, condensation, moisture, etc)

- Zebulon, NC, USA

Vehicle headlamps went out totally within 2 days after moisture and condensation appeared behind protective clear sealed covers. Left side went out while vehicle was in motion, right side was out when I arrived for service the next day. I was charged $1354.47 by Cadillac to replace all components on each side, including new clear covers and seals. I checked online and this is a known issue. When I picked my vehicle up from Cadillac dealership, there were several Cadillac lined up, all with moisture behind the clear lens covers. I could not drive my vehicle at night until this repair was completed.

- Hawkinsville, GA, USA

Low beams are too dim. When I'm on roads that do not have reflective stripes I can't see the sides of the road. This is particularly dangerous when approaching oncoming traffic.

- Oneonta, AL, USA

The contact owns a 2011 Cadillac Srx. While driving at various speeds, the headlights failed without warning. The contact stated that condensation entered the headlight unit and caused them to fail. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 76,000. The VIN was not available.

- Mcclenny, FL, USA

Front headlight assemblies are defective and allow condensation to build up behind lens causing headlights to be less effective and eventually short out electrical system. This condition has occurred twice (on both front passenger and drivers side) since I purchased this vehicle in 2014, most recently while driving home on the highway at night nearly causing an accident. These defective headlight assemblies are very dangerous and should be addressed, via a recall, by Cadillac asap. An internet search on this issue revealed hundred of similar complaints and I suspect Cadillac is well aware of this defective part.

- Southington, CT, USA

The contact owns a 2011 Cadillac Srx. While driving at various speeds, the low beam head lamps failed to fully illuminate and diminished the contact's visibility. The contact had to activate the high beams in order to increase visibility. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 30,000.

- Burnet, TX, USA

I've had my car for a little over a month and honestly cannot see anything with the headlights. When I flip them over to brights, they illuminate the roadway perfectly. Once I go back to normal lighting, nothing is lit. I've pulled over a couple of times to make sure the lights were actually on and nothing was covering the headlights. I am very afraid that an accident will occur because I can't see the roadway in front of me. Please advise if this is being looked into.

- Elma, NY, USA

The contact owns a 2011 Cadillac Srx. The contact stated that moisture was accumulating in the front passenger's side headlight lens. As a result, the light became so dim that it looked as if only one headlight was activated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage on the vehicle was 67,511.

- Owings Mills, MD, USA

Problem with moisture inside the headlight assembly. Dealer and GM refuse to replace because of prohibited cost.

- Valrico, FL, USA

Problem with moisture inside the headlight assembly. Dealer and GM refuse to replace because of prohibited cost.

- Wellington, FL, USA