The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that the rear axle and suspension warning lights were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V473000 (Suspension). The approximate failure mileage was 76,000.

- Cameron, OK, USA

"Rear Axle Service" light remains on after replacement of rear toelinks due to manufacturer recall. Rear differential clutch control module issue. Differential clutch oil leaking into the rear differential through the limited slip differential clutch. Oil pump was not replaced.

- Burke, VA, USA

It-??s doing everything they said it would when I need to stop driving it due to recall

- Chicago , IL, USA

Transmission shift cable

- Baton Rouge, LA, USA

Headlights are dim on low beam with condensation present inside housing. Very dangerous nighttime driving. Must use high beams in order to see to drive which also creates very dangerous driving conditions in the face of oncoming traffic. Have also had rear axle repaired which appears to be a very common problem with Cadillac Srx models

- Knoxville, TN, USA

Feel slight rear vibration, dash light appears "service rear axel". dealer service dept. Cannot fix.

- Yucaipa, CA, USA

My stabilizer track/ABS light came on but before it did my car was driving about 20 miles even though I had my foot down on the gas. Then it jumps into moving fast. The light goes on and off, so when it's off the car won't move it drags then it jumps but when the stabilizer track/ABS light comes back on it doesn't do this. I checked recalls and it says my vehicle doesn't have any but who knows if this has been fixed improperly before. I was driving and cars were beeping then when it jumped I almost hit a car in front of me.

- Dorchester, MA, USA

The contact owns a 2011 Cadillac Srx. While the vehicle was on an incline, the contact removed her foot from the brake pedal and the vehicle rolled backwards without warning. The contact also stated that the headlights did not illuminate brightly enough. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

- Holly Springs, MS, USA

The contact owns a 2011 Cadillac Srx. While the vehicle was engaged in park, it rolled backwards on its own and struck another vehicle. The contact was seated in the front passenger seat at the time of the failure. The air bags did not deploy. A police report was not filed. The contact sustained injuries to the shoulder that required medical attention. The vehicle was taken to doug richert Cadillac (1900 sw topeka blvd, topeka, ks 66612, (785) 233-1361) for repairs. The contact was not provided any specifics regarding the diagnostic or repairs. The contact was not sure if the manufacturer was contacted. The failure mileage was unknown.

- Topeka, KS, USA

Front struts making bouncing noise. On instrument panel it states service rear axle. I took my car into elco Cadillac they told me I should replace struts every 60-70,000 miles "????????" aslo the service rear axle they claimed was the sensor shorting out. So they replaced rear differential clutch control module and solenoid. They said solenoid valve stuck. My cost $1400 the day I picked it up the same [xxx] message appeared (service rear axle) "?????????????????? I brought it right back ? they have lost all of my trust ! my car has only 77,000 miles on it. Also they told me that nobody had the part. They checked all of Cadillac throughout the usa and said they will try to locate one. Next thing I know they received the part but it came in broken" so they reordered from GM I don't believe much of what they say now. My car is over there probably so they can figure out how to remove the service rear axle code! parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wildwood, MO, USA

The rear differential has failed. The warning light came on, so I took my car in to be checked. The part has been on back order for 3 weeks and I am now being told it will be 2+ more weeks before I will hear anything, along with all other GM customers in the country that are waiting for this part. I have been told by Cadillac there is no specific date on its arrival. Should this not be a recall item if the part is not available for this long? I am not sure how many people are waiting for it as of yet. I am trying to find out with little help from Cadillac.

- Gainesville, VA, USA

Hesitation when excellarating. This is fery scary and dangerous, as when I pull out in traffic, hit the gas, and nothing happens for about 3 seconds. I have taken my car to the dealership, and they claim nothing is wrong. But I know it S. my husband is a mechanic with the army, and he says that car is a death trap waiting to happen

- Johnson City, TN, USA

The service rear axle comes up on the display after driving 5-6 miles. I took it into the dealer to look at and they said there were leaks of the axle fluid and a pump in the rear axle needed to be replaced. Total bill is $2100.

- Mattawan, MI, USA

Transmission shifting delay is a issue, continuously, from day one. I complained to the dealer many times, nothing could be done. On a few occasions this delay made me pretty scary and dangerous. I know that there was a recall for 2012 and newer models for similar problem.

- Rochester Hills, MI, USA

I have been having issues with the acceleration of my Srx, this problem mostly occurs when I am almost at a complete stop then I accelerate and nothing, it almost makes me think the vehicle has died. I can also feel a mild clunk when letting my foot off the accelerator. I have had the car in the shop and was told I needed to have the tcm reprogrammed, so I agreed to the repair. I can honestly say that repair did nothing to help the issue. I bought the car preowned and didnt notice the issue for about a month or so after the purchase. The issue seems intermittent, but when it does happen it is scary. Especially when pulling out into traffic and the car doesn't accelerate.

- East Flat Rock, NC, USA

This problem has been happening since I bought car with 9000 miles on it the dealer claims it is the transmission learning your driving habits, I do not agree. What happens is at any given time when the accelerator is pushed the engine/transmission will hesitate. This is happening with more frequency and more lag time. It does not matter if you are merging at 50 mph or turning right on red. The dealer also claims this is a common complaint. As a ase certified master advance level technician with 35 years experience I believe this is a software or programing problem and can only be repaired by GM, but doubt that will happen till people die. These cars are losing a lot of resale value as this problem continues to grow and is more well known, this I learned first hand when I tried to trade-in for new.

- Taylor, MI, USA

My 2011 Cadillac on Feb 8 @016 went put in park and went to get out of it jump in reverse I fell got try put in park in steal it went in to drive pull with car in car wash and I got pen between the door and car frame. Plus in car wash it crush me went the arm of car wash pen me between the arm on car wash and my door an frame of the car. I contact GM motor about this and they said pay medical and to have car fix. Now they said no. It not there fault. Why did I go to all trouble to get medical number tell me the going pay.

- Jones, OK, USA

The 2011 Cadillac Srx stalls when trying to pull off from being a stop sign. It does not accelerate appropriately. It stalls. It could be a major issue when driving on the interstate or pulling out into traffic from being at a standstill. It is like the transmission stalls and does not change gears. This has happened on several occasions.

- Richmond, VA, USA

The vehicle hesitates when accelerating on highway at about 40 to 50 mph. Vehicle just stalls out when driving.

- Thiells, NY, USA

I noticed when car is on incline the transmission disengages and rolls back. This occurs when foot is taken off brake. The dealership noticed the same problem on other Srx"S. service manger claimed he informed GM headquarters and no solution is available. Updated 09/15/15

- Kentwood, LA, USA