This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Cadillac Srx. While driving approximately 15-30 mph, the anti-lock brake system started to hesitate when attempting to stop the vehicle. The vehicle experienced a pulsing sensation when stopping. The contact took the vehicle to brogan Cadillac of totowa (located at 112 route 46 East, totowa, NJ 07512, 973-200-6342) where it was determined that the collector ring and hub needed to be cleaned. The contact was informed that the failure was related to a manufacturer communication NHTSA id number: 10080901 (service brakes, air, service brakes, hydraulic, traction control system, service brakes, electric). The vehicle had been repaired. The manufacturer was made aware of the failure and offered to contribute towards the cost of the repair. The approximate failure mileage was 125,000. Consumer stated entire "hub" assembly was replaced.
- East Hanover, NJ, USA
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- East Hanover, NJ, USA