NHTSA — Equipment: Electrical: Nav System (GPS) Problems

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2011 Cadillac SRX accessories - interior problems

accessories - interior problem

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2011 Cadillac SRX Owner Comments

problem #1

Aug 152014

SRX

  • 48,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Cadillac Srx. The contact stated that the navigation system failed to work and indicated that the route calculated was incorrect. The vehicle was taken to an authorized dealer in Canada who updated the software and installed a new antenna; however, the failure recurred. The vehicle was then taken to an authorized dealer in the United States who provided a software update and the ECM controls were replaced, but the repairs did not remedy the failure. The contact received a customer satisfaction notice from the manufacturer, which was unable to be honored since the vehicle had a salvaged title. The vehicle was not repaired. The approximate failure mileage was 48,000.

- Oroville, WA, USA

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