10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
45,003 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX seat belts / air bags problems

seat belts / air bags problem

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2010 Cadillac SRX Owner Comments

problem #4

Apr 152018

SRX

  • miles

A D V E R T I S E M E N T S

The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These issues went on sporadically for months. I was convinced the vehicle was possessed. It seemed things would act up when it rained, was damp or humid. After spending thousands, things got worse. My windows, sun roof & hatchback opened on their own & wouldn't close. I'd have to pull over, turn off the engine, wait a while & restart it like a reset, which was rarely successful the first time. I haven't opened my sunroof in over a year. I mentioned all of the above to the dealership mechanics during regular maintenance & repairs but they could never find the source of the problem, did what they could & said this model was notorious for having electrical issues. Then for weeks, I'd find my hatchback open every morning. I'd close it. Minutes later, it would open again & again & again. I stood there in disbelief. This became a neighborhood joke & was happening even more than I realized because my neighbors had been closing it whenever they saw it open. They thought the vehicle was possessed, as well. After the hatchback, they replaced the module. Shortly after that, I found a puddle on the driver's side floor. I didn't notice it right away because of the winter weather. I removed the floor mats to clean them & saw the puddle. Whatever they did must have rerouted the water & while sitting in the vehicle during a storm, I found one, which I filmed. The warning lights started again, but I don't want to spend thousands more on this vehicle. According to Carvana, it's only worth ~$2000. I've read that the sunroof leak is prevalent in the 2010 SRX & other models. Is there anything you can do?

- Point Pleasant, NJ, USA

problem #3

Dec 262017

SRX 6-cyl

  • Automatic transmission
  • 120,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that the front passenger side seat belt tightened while driving, but released when the brake pedal was depressed. The vehicle was taken to harvey Cadillac (2600 28th St SE, grand rapids, mi 49512, (616) 965-1787), but the parts for the repair were not available. The diagnosis was unavailable. The manufacturer was contacted and confirmed that parts were not available. The failure mileage was 120,000. Updated 10/15/18

- Kalamazoo, MI, USA

problem #2

Oct 222015

SRX

  • miles
I have had my car 6 years and it has been in the shop over and over from the engine lights, stabilize bar, power steering, transmission problem, anti lock brake and traction control light, security light, catalytic convertor, would not start, remote not detected, sunroof leaks, oil leak, seat belt, brakes problem, gas mile not accurate,

- Canton, MI, USA

problem #1

Jun 222015

SRX

  • 60,013 miles
Hit head on by truck going approx. 45 mph that swerved into my center turn lane. Front end demolished - car was totaled - but air bags did not deploy. Seat belt did not lock on impact. Side of my head hit driver's window or frame - was catapulted forward and caught in seat belt when it pulled out all the way, resulting in horrific and painful chest, abdomen and left leg injuries (soft tissue).

- Davisburg, MI, USA

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