I recently notice that I had very little light on the low beam of my headlights. Cannot see the road unless on high beam. Dealership said it is a problem that they have had with the SRX and have replaced so many 'headlight assembly's' that they now carry them in stock. Since you can't drive with the high beams on in traffic I feel this is a failure of the model and can only be fixed by replacement...quote of $1750.

- Joplin, MO, USA

The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These issues went on sporadically for months. I was convinced the vehicle was possessed. It seemed things would act up when it rained, was damp or humid. After spending thousands, things got worse. My windows, sun roof & hatchback opened on their own & wouldn't close. I'd have to pull over, turn off the engine, wait a while & restart it like a reset, which was rarely successful the first time. I haven't opened my sunroof in over a year. I mentioned all of the above to the dealership mechanics during regular maintenance & repairs but they could never find the source of the problem, did what they could & said this model was notorious for having electrical issues. Then for weeks, I'd find my hatchback open every morning. I'd close it. Minutes later, it would open again & again & again. I stood there in disbelief. This became a neighborhood joke & was happening even more than I realized because my neighbors had been closing it whenever they saw it open. They thought the vehicle was possessed, as well. After the hatchback, they replaced the module. Shortly after that, I found a puddle on the driver's side floor. I didn't notice it right away because of the winter weather. I removed the floor mats to clean them & saw the puddle. Whatever they did must have rerouted the water & while sitting in the vehicle during a storm, I found one, which I filmed. The warning lights started again, but I don't want to spend thousands more on this vehicle. According to Carvana, it's only worth ~$2000. I've read that the sunroof leak is prevalent in the 2010 SRX & other models. Is there anything you can do?

- Point Pleasant, NJ, USA

I had a headlight go out so I purchased new bulbs had both of them installed, low beams -?? and I still can-??t see in the dark even after having my outside lamps detailed and cleaned. I have to drive with my high beams on in the dark. This needs to be a recall, something is not right with the lights on this vehicle. So Now I just try not to drive at night which is hard with the time.

- Granite Falls, NC, USA

The headlights are very dim and I cannot drive this vehicle at night due to safety. This problem comes back after replacement of headlight assembly.

- East Lansing , MI, USA

headlights fill with moisture and condensation causing headlights to not function properly and creates a safety issue when driving at night. Condensation also results in premature headlight bulb failure. This problem is well documented by customers of these vehicles however no repairs of this manufactured defect have been provided by the manufacturer.

- Lincoln, NE, USA

When driving at night with my headlights on regular low beam, I can't see a [XXX] thing! It is beyond dangerous to drive with low beams on. Unfortunately it has resulted in me driving with my brights on causing oncoming motorists to deal with being vision impaired, making it another dangerous situation! This is completely ridiculous that Cadillac will not recall these headlamps. I am not able to afford the replacements and was totally unaware of this issue when I purchased this SUV last April. What a shame! I love the car, just hate that I can't see driving at night. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Seaton, IL, USA

Condensation in headlights.

- Warren, MI, USA

Headlights suddenly went out while driving. Only the fog lights worked. Very dangerous! I am appalled that Cadillac hasn-??t recalled these vehicles and even more appalled that there is thousands of complaints regarding this same issue! Complaints recorded and sent to Cadillac and yet no recall" Why? I cannot drive my vehicle at night now. Replacing the headlights is a temporary fix because as soon as it rains or snows condensation gets into the headlights and they go out again. I want to know when Cadillac is going to standby their product and take responsibility" God forbid, there is a loss of life due to this gross negligence.

- Richmond, MI, USA

Headlights have excessive water and moisture internally causing extremely poor night visibility to the point you can't see the road without turning on your brights which is also extremely dangerous with oncoming traffic. So dangerous try not to drive at night.

- Roanoke , VA, USA

Water gets into the headlight assembly causing the lights to dim and create a safety hazard, Caddilac knows of this problem but did not issue a recall only a reimbursement offer that has expired.

- Rancho Cordova, CA, USA

The contact owns a 2010 Cadillac SRX. The contact stated while driving 50 mph in the rain, due to the dim lighting on the headlights he failed to see a sofa in the middle of the freeway and crashed into it. The contact stated he did not sustain any injuries nor sought medical attention. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to the local dealer and repaired the structural damage on the body but did not inform the failure of the dim lighting. The contact stated he continues to experience the same failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

- Zebulon, NC, USA

Headlights leak moisture into housings and degrade headlight visibility at night to the point you can-??t see the road!

- Orlando, FL, USA

The seal used in the headlight housing is of cheap quality. It rained yesterday and both the headlights of my car were filled with moisture. The car has never been in an accident not there are any dents or broken parts around the headlight housing that will cause this issue. The headlights stopped working and it became hazardous driving condition. This has been a common problem in this year and generation of SRX but my vehicle didn-??t have any recalls but yet I-??m facing this problem

- Bridgeport, CT, USA

I have been having problems with my headlights since the day it first rained and I purchased my vehicle. Now the lights have dimmed all the way down and flicker as I drive at night can't see anything. I have replaced numerous bulbs and fuses to no avail. The seats act weird when you set them for yourself or another driver. The wipers barley work its like driving trying to kill yourself or someone else.

- Cleveland, OH, USA

Headlights have condensation in them & visability is almost non -existant...I cannot drive the vehicle after dark in fear for myself or other drivers...

- Greenbrier, AR, USA

Headlights keeps burning out. Replaced then 2 times since I've had it. Engine keeps going out. Bought the car for $25,000. And spent over $5000. On the same problem for the timing chain issue, twice. Replaced all centerbearings within 1 1/2 year. Engine light won't go off. Still can't see to drive at night.

- Monroe, MI, USA

Headlight problem, I change the headligts 3 years back at the dealer because of water inside the units. Now 3 years later I driving in complete darkness the inside reflector it seem to be fog up or the reflector is no good. This is a hazard I can not see not even a foot a way from inside car. It seem like I'm driving with out light. Is a very spencive fix.

- Miami Lakes, FL, USA

Driver side headlamp has water inside. This causes the headlight to go off completely for a while. It's as if a short exists. Visibility is bad. GM Cadillac sent a letter recently that a design defect exists. If the problem occurred in my vehicle, I can get reimbursed. Well, the problem occured on the right side headlight a couple of years ago. Dealership fixed it and I had to pay. I recently received a partial reimbursement from GM. At the time, the dealership stated the other headlight was not so bad. They did not replace, but I did not have the resources to replace it at the time. Today, I called a Cadillac dealership and was informed that GM will not cover it because it had to be done by September 2020. However, why would there be a limit on an admitted design defect by the manufacturer? it is a safety defect in my opinion, as I am a night driver in the rainy pacific northwest. Attached are 2 photos. The cloudy one is the left driver side window (photo img 3203) and the clear one that was replaced is on the right (img 3204).

- Kent, WA, USA

Before I purchased this car I specifically asked the dealership if it had headlight issues getting moisture in and then hid lights going out. I was told no that it did not. I purchased the vehicle they had it at the dealership for one more week because they were doing a repair on the in-dash entertainment system. I picked the car up drove it home that evening and noticed the headlights were different colors. Within one week we had some rain, the car was parked in the driveway during this time and when it was driven next my front right headlight went out. They are a high low beam hid light which cannot stand moisture. I let the dealership know they have not gotten back with me as to fixing this problem because I told them it was a safety issue. And I feel that I was misled when I purchased the vehicle because I would not have purchased it had I known and I have subsequently been pulled over in the said vehicle twice well I have been awaiting communication with the dealership, as I have emailed my salesperson why and told him what I found out from a dealership how the repair process is to work. I was told by him previously my sales guy, that we would both gather information and that the dealership would come up with I plan to correct this problem. The light went out mid-to-late October and here it is December 23rd and I still have no headlight.

- Skiatook, OK, USA

The front light have a recall yet GM tells me mine doesn't qualify. Now my lights will not work at dark, to say the least this is very dangerous and GM needs to hope I do not have an accident due to no headlights at dark. It is over $3000 just for parts and no promises from GM this will fix or keep from happening again. GM should be ashamed of their integrity

- Oklahoma City, OK, USA