The contact owns a 2010 Cadillac Srx. While driving at night, the headlights failed to illuminate. The vehicle was taken to worley auto sales (5042 princeton glendale rd, Liberty township, oh 45011, (513) 737-8677), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000. The VIN was not available.

- Hamilton, OH, USA

Low-beam headlights on 2010 Srx Cadillac extremely dim, visibility very poor driving at night. High beam must be used to drive at night. Replaced headlamp bulbs, headlamp shields and cleaned professionally, still no improvement. Noticed condensation in head lights never goes away. Neighbor has same 2012 model reported same problem and had to replace entire headlight systems for $1800.

- Fort Lauderdale, FL, USA

Moisture, condensation, dim, clouded and improperly illuminate the road on left driver side. The passenger side was replaced before we took ownership. The passenger side has been replace with aftermarket assembly after it was damaged.

- Whitewright, TX, USA

The contact owns a 2010 Cadillac Srx. The contact stated that moisture was present inside the driver's side head lamp assembly, which caused the headlights to shut off. The vehicle was taken to mark christopher Chevrolet (1231 convention center way, Ontario, ca) where it was diagnosed that the head lamp assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 22,000. The VIN was unknown.

- Claremont, CA, USA

I live in Maryland owner of a 2010 Cadillac Srx and my headlights have been fogged up with condensation since I purchased this car in 2014 used. I have not received any type of letter pertaining to the headlight issue. Several years back I did write a letter to GM complaining about the problem but it fell upon deaf ears! any suggestions from anyone out there! any and all help would be greatly appreciated. I have been extremely disappointed and frustrated with this whole situation. Why are the lawsuits only being handled state by state as opposed to a nationwide problem with these headlights. We need protection from the giant car manufacturers because they are [xxx] all over us all the time when it comes to fixing a very dangerous situation with this headlight problem. You literally can't see the road in front of you!!!!!!!! GM take responsibility for your major defective product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Millersville, MD, USA

Headlights collect moisture in lens cover and over time the headlights burn out leaving you with a vehicle with no headlights. Approximate repair cost by Cadillac dealership $2500.

- Mint Hill, NC, USA

Headlights have been filled with condensation for over 4 years and dealer says it would not cause any issues, purely a cosmetic issue. Now headlights are malfunctioning, with low beam alternating between working and not working, and can only flash high beams, not keep them on for night driving. The lawsuit chester steele V GM is only limited to California, one of the driest states. With recent below 0F temperatures the condensation has most likely fried the connections from freezing, thawing, and refreezing. GM knows this is a problem, and will not address it except with at least a $2,000 bill to fix it.

- Hackettstown, NJ, USA

Hid headlamps short out due to water intrusion in headlamp and location of ballast that allows water to intrude into ballast and short out. Cannot just replace ballast and projector hid as it will happen again. Costs over $1600 to replace whole hid headlamp assembly. Safety issue and extended warranty that I purchased does not cover. I now see on the internet that this has been an ongoing problem on this model and GM has not done a recall for water intrusion. Poor design as ballast is underneath lamp and service tech says there is no seal between hid and ballast so water instrusion in lamp gets to ballast. This lamp is a complicated shape and probably very hard to make a water sealed lamp.

- Anderson, IN, USA

Visibility at night is so poor that I don't feel comfortable driving this vehicle after dark. It is like the lights are working about 30%. I looked online and noticed there is a pattern with this make and model and the poor visibility/lighting at night. This is a horrible safety issue and a recall needs to be issued. Consumers expect Cadillac to be above the standard and we pay more for that. We should not have these kinds of issues and be expected to pay out of pocket to repair them. A recall should be issued to make these vehicles safe to drive at night.

- Wichita, KS, USA

Brakes are constantly locking up as I drive down the highway. The lights are defected. I've replaced the bulbs numerous times but you still can't see how to drive at night time. Also, something is wrong with the rear suspension.

- Chesterfield, SC, USA

The headlights fill up with moisture. This makes the lights so dim you can't even see the road.

- Saranac, MI, USA

The lights are extremely dim. Very dangerous on the road. I've replaced the fuses for the headlights. I've replaced the entire headlight assembly and still no luck. One done research online and there are numerous people complaining about this issue. Cadillac will not fix it.

- Hughson, CA, USA

Driver side headlight does not work as condensation build up blows out the lamp. This has been replaced two times and is now out the third time. This is a safety issue on this model and Cadillac does not even make a replacement that does the same thing after a short period of time that a new unit has been installed.

- Sugar Land, TX, USA

Head light are moist and very low and I barely can see at night, it's a manufacturer issue and I can't afford to fix it in my own

- Alsip, IL, USA

I sae that in California there was a class action filed against GM for faulty headlights. One of my headlights just went out and I am look for a fix/replacement. I changed the bulb but that did not work

- Dublin, CA, USA

Headlights are very dim due to moisture from a lack of sealing.there also seems to be a lot of others owners having problems with timing chains.

- Joliet, IL, USA

Due to bad seals in headlights and condensation lights are always dim to the point cannot see to drive vehicle at night even after changing bulbs. Cadillac still using faulty headlights with bad seals when replacing.

- Florence, SC, USA

Faulty headlamp that I keep having to replace something on it because it keeps going out and ac will not get cold on level 1,2, or 3. it's giving faulty codes.

- Houston, TX, USA

Condensation in headlights causing visibility issues and interfering with the electrical components for headlights to work properly. This is a major issue and needs to be fixed since I have a bad eyesight and young children in the home.

- Waunakee, WI, USA

The headlights have built up condensation in them which not only makes it very difficult for me to see at night time but also makes it difficult for other drivers to see me.

- Powhatan, VA, USA