Air conditioning system stopped working on a four year-old car. Air conditioner used to defrost and cool interior car. When driving, windows can fog up and diminish visibility. In rainy days and nights, the windows fog up and it is not always safe to roll down window to assist in defogging windows.

- Kent, WA, USA

On 5/23/14 4 days after I bought this Cadillac Srx the water pump went out & both hose assembly needed to be replaced due to the hoses split. While I'm in atlanta ga. Visiting. From indianapolis in. To this date the car is still there waiting on a hose assembly that is on back order. I don't understand.

- Indianapolis, IN, USA

One of first new Srxs sold in 2009. Started with intermittent failure of power windows, followed by failure of nav/radio display and eventually replaced. Then issues with back-up camera screen would not pop up during reverse so could not see or use camera. Technicians unable to diagnose problems because the connection port to car's computer failed. Seats ripped out and connection rebuilt. Auto rear tailgate with safety sense close failed as I reached into get package out as tailgate went up. Supports failed causing tailgate to crash down on me trapping me with legs out back of car. Not only did supports strut fail but safety close mechanism failed. Wife had to manually release and raise tailgate to free me. Then ac failed on way back from long trip. Computer issue and part failure according to dealer. Camera and info screen locked up again and was repaired. Two weeks ago while traveling on highway approx. 65 mph engine started shaking completely out of sync with cylinders banging and decrease engine power light came on. Without warning and not hitting brakes suddenly lost speed and was almost run over by truck behind us because of abrupt deceleration. Barely had enough power to get off and up exit ramp. Turned out to be computer failure for engine. Last weekend while backing up watching mother and child through back-up camera pass behind me, camera failed screen went blank but still showed park assist symbols. Screen would not clear but symbols frozen on screen when shifted into drive. Went to home depot came out, car would not sense remote unable to start. Had same issue 1 year previous and remotes replaced. Put remote everywhere in car still could not start. Asked Cadillac to ensure me car was safe. They said they could not. Asked to get another car until end of lease or out of lease. They said no. I am worried car may have safety failure.

- Cary, NC, USA

I bought my Srx in May 2011 with 2300 miles on it. In October I noticed a squeaking coming from the front end when I made turns. I took it to the dealer and said I needed new strut mounts. While waiting for the parts to come in, on Oct 25 I was driving just off the highway and lost engine power. I was only able to go 15mph while my rpms were running high. The dealer said I needed a new throttle control assembly. On Oct 26 the car went in for both strut mounts and throttle assembly. They had my car 4 days. On Oct 29 I got the car back but on Nov 2, the strut mount noise came back. The dealer informed me to bring the car back in. I brought it to the dealer today and I am waiting for them to call to tell me what the problem is now. I am very dissatisfied with the vehicle and don't feel safe driving it as I drive between 4 states for my job and need a safe vehicle. Cadillac/GM has been contacted several times by my boyfriend and myself about the issues and they have not been helpful or responsive at all. I would expect more considering it's such an expensive vehicle.

- Richmond, RI, USA

My wife has complained several times over the last year about sudden acceleration by her car. I did not pay much attention until she hit a car in a parking lot because her car jumped forward. No one was in the other car and my wife was not hurt. It happened again about a week ago so I took it to the dealer. They made some software adjustments suggested by General Motors including one that read "addressing long hesitation/delays occurring when driver coasts to around 10mph and steps into an aggressive pedal".

- Zephyrhills, FL, USA

The contact owns a 2010 Cadillac Srx. While driving at speeds of 15 mph, the engine stalled. The vehicle was towed to the dealer where they could not duplicate the failure. Later, while attempting a left turn, the engine stalled a second time. The vehicle was towed back to the dealer for diagnostic testing. The dealer advised the contact that there were no defects and released the vehicle back to the owner. The VIN was not available. The failure mileage was 8 and the current mileage was 1,300.

- Downers Grove , IL, USA