10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
73,276 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX engine problems

engine problem

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2010 Cadillac SRX Owner Comments (Page 1 of 3)

problem #48

Jun 062023

SRX

  • miles

A D V E R T I S E M E N T S

Engine locked up. Checked by 2 separate mechanic shops.

- Lyman, SC, USA

problem #47

Jan 292023

SRX

  • miles
The oil burned down from 6 quarts to 1.25 quarts with no leaks and no detection or warning and the engine seized. Needs a new engine, automobile turned off on the road.

- St Augustine, FL, USA

problem #46

Aug 172022

SRX

  • miles
The car makes a knocking noise from the engine and in order to drive, you have to hold in the traction control button. I was told that the connecting rod broke and has to be repaired & I believe that should be a recall with the engine.

- Pocahontas, AR, USA

problem #45

Sep 162022

SRX

  • miles

A D V E R T I S E M E N T S

Hello, I wanted to let you all know that I have a 2010 cadillac srx, to which in the past these type of vehicles had had a transmissions issues, thus recalled...Well the vehicle I own, is doing and having the same transmission problem/issues...and Yet it is not under the Recall list...The Cadillac dealership, has my car and is wanting to open up the transmission and inspect it for almost 2 thousand dollars( i like on a dissability montly income)..I had this same car diagnosed at 2 different auto shops, whom provided me with the folllowing 2 error codes P076 and p0700, which are the transmision control solenoid and the transmission control module...but back at the cadillac service dealership, here in amarillo tx...they want almos $6000 for a new transmission replacement or half of that for rebuilding the current one...When i strongly believe that my car is part of the same recall, being the same model and same similiar transmission issues

- Amarillo, TX, USA

problem #44

May 102022

SRX

  • miles
Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VIN). The service bulletin was for DTC c0407 with symptom code 64, the exact same code that was found with my vehicle.

- Thunder Bay, NJ, USA

problem #43

Oct 022021

SRX

  • 115,000 miles
The contact owns a 2010 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact was unsure whether she had experienced a failure related to the recall. The contact also stated that while driving approximately 45-50 MPH, the check engine warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 115,000. Parts distribution disconnect.

- Conyers, GA, USA

problem #42

Jun 012021

SRX 6-cyl

  • 98,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Cadillac SRX. The contact stated that there were electrical shortages on the dashboard, the smoke odor was detected while starting the vehicle, water was getting into the liftgate, all the warning lights were illuminated, and the vehicle would hydroplane when it rained. The vehicle was taken to the dealer, and another dealer, Herman Jenkins Motors Inc (2030 W Reelfoot Ave, Union City, TN 38261) on separate occasions for an unknown diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that all of the recalls for the vehicle were repaired. The failure mileage was approximately 98,000. THE CONSUMER STATED THE STABILITRAK AND ABS WARNING LIGHTS WERE ILLUMINATED, AS WELL AS OTHER LIGHTS. THE BRAKES WOULD LOCK UP.

- Mc Kenzie, TN, USA

problem #41

Aug 012019

SRX

  • miles
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. After a few minutes, the contact would be able to resume normal driving upon restart. The contact called a dealer about the failure and was informed that unless a warning light was illuminated on the instrument panel, they could not diagnose the failure. Recently, the contact stated that while driving out of a parking lot, the vehicle would not shift out of first gear with the check engine warning light illuminated. After, calling her husband for assistance, her husband was able to restart the vehicle and the vehicle resumed normal operation. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

- Champaign, IL, USA

problem #40

Jan 012013

SRX

  • 121,077 miles
Headlights keeps burning out. Replaced then 2 times since I've had it. Engine keeps going out. Bought the car for $25,000. And spent over $5000. On the same problem for the timing chain issue, twice. Replaced all centerbearings within 1 1/2 year. Engine light won't go off. Still can't see to drive at night.

- Monroe, MI, USA

problem #39

Feb 242020

SRX

  • 110,000 miles
Car doesn't want to start right away. Almost like it isn't getting gas right away. Have to push gas pedal to get it to "rev" up. Will idle funny when at stops.

- Berlin Center, OH, USA

problem #38

Aug 052019

SRX

  • 90,000 miles

A D V E R T I S E M E N T S

Engine light on most of the time. Timing belt issue according to test.

- Berlin Center, OH, USA

problem #37

Mar 012020

SRX

  • 156,000 miles
2010 Cadillac Srx:vehicle idle rough and killing I get a engine shut off message and codes P0017 pops up I take to dealership and I am told it's my timing chain that needs to be replace vehicle is still in great condition I got an oil change the day before incident purchased the vehicle 4 years ago.I did research and found that I am not the only person that's having this problem a recall needs to be done on timing chain.it will cost me 2800 to fix vehicle is still like new besides timing chain

- Lake Charles, LA, USA

problem #36

Aug 012019

SRX

  • 88,000 miles
The contact called on behalf of a friend who owns a 2010 Cadillac Srx. The contact stated that while driving at various speeds, the accelerator pedal was depressed however, the vehicle failed to respond. There were no warning indicators illuminated. The contact stated that the failure was also experienced while attempting to move from a stop. The vehicle was taken to petro Cadillac 4012 14th St, pascagoula, ms 39567 where the spark plugs were replaced however, the failure recurred. The contact also took the vehicle to an independent mechanic who was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.

- Pascagoula, MS, USA

problem #35

Jan 272020

SRX

  • 102,302 miles
While I was driving at a speed of 50 mph the reduced engine power signal came on and it started to lose power and powered down to 18mph and would not go any faster causing me to almost get rear ended, I had took in to repair shop right away, they put it on the scanner and told me that I it was a throttle body issue so I got that fixed the next day the check engine light came on again so I took it back and then they said the timing chain needed to be fixed and then they said to look and see if it was a recalled issue because with only 102,000 miles I had researched and I see a lot of complaints about the same issue with my SUV and no recalls, the shop said its a big jobs and its going to cost over 3,000 dollars and the car is only worth 4500 at the present time, also my stability control light stays on they I had already got that fixed on and the light went off but now it is back on the shop said it is due to the poor design on Cadillac's part from the small magnetic ring that is attached to the bearing, I have researched this also and I see a lot of complaints about this and again no recall, also when starting my SUV all my panels don't work and if I power down my windows it is very very slow to come back up I have to shut my car off and restart it for everything to work again, I had researched this and a lot of complaints but again no recall, also the front head light are constantly fogging up again bad design on Cadillac I researched this and again a lot of complaint as well, but no recalls it seem that the 2010 Cadillac Srx has a lot of defect and nothing is being done about it also this stuff is very dangers and safety issues that are not being addressed and somebody is going to end up dead or is that what Cadillac waits for before recalling, it could of been very bad for me if I did end up getting rear ended I was very lucky.

- Worth, IL, USA

problem #34

Dec 192019

SRX

  • 113,000 miles
The check engine light came on, then it would go off, on again, off again. The code was P000017. They said the timing chain needed to be fixed. This caused a recall in the 2004-2009 Srxs and yet I see there are multiple complaints for the same thing for the 2010S and no recall. There are only 113K miles on this car, that's about 13K per year, mainly highway miles. This should not happen. Cadillac dealer wanted to charge me $3800 when without this issue, the car is only worth about $4500. I truly think there should be a recall for this issue as it seems around this mileage, this issue happens based on research that I did.

- Flemington, NJ, USA

problem #33

Jul 082019

SRX

  • miles
Low octane fuel was used in the vehicle and it is now making a knocking sound from the engine, lagging on accelerating, and having issues starting.

- Sanderson, FL, USA

problem #32

Sep 152019

SRX

  • 136,300 miles
I just bought this vehicle two days ago and now realized it loses power while driving (in-motion) and then jumps as if it wants to cut off. At the time, I was driving on a city street and as I tried to accelerate, the problem occurred. This is very dangerous and scary because it can cause a crash or cause other cars to rear-end it. Also, it says airbag needs servicing.

- Cary, NC, USA

problem #31

Jul 232019

SRX 6-cyl

  • 125,000 miles
The contact owns a 2010 Cadillac Srx. While driving 55 mph, the engine decelerated and the vehicle stopped without warning. The vehicle was able to restarted and the check engine and stabilitrak indicators illuminated. The contact called crest Cadillac (2367 S tamiami trail, venice, fl 34293, (941) 584-8540), but they could not assist. The manufacturer was made aware of the failure and they provided no assistance. The failure mileage was 125,000.

- Georgetown, KY, USA

problem #30

May 312018

SRX

  • 120,000 miles
The vehicle switches to stabilitrac and ABS at the same time causing the engine to not shift into the next gear. This causes the transmission to be over Ram and I have to stop the vehicle completely and put it into sport mode and manually shift the gears in order for it to shift gears. The vehicle is in motion at the time of transmission not shifting correctly into the next RPM.

- Willis, TX, USA

problem #29

Apr 222019

SRX

  • 170,000 miles
The contact owns a 2010 Cadillac Srx. While the vehicle was stationary at a traffic light, it hesitated to respond when the accelerator pedal was depressed. Also, the check engine indicator illuminated. The vehicle was taken to ken batchelor Cadillac (11001 I-10, san antonio, tx 78230, (210) 690-0700) where it was diagnosed that the timing chain needed to be replaced a second time. The contact mentioned that the timing chain was previously replaced at 99,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to submit a complaint. The failure mileage was 170,000.

- San Antonio, TX, USA

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