This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Cadillac Srx. The contact took the vehicle to an independent mechanic and was informed that the headlights were retaining water. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the independent mechanic, but was not repaired. The contact was informed to take the vehicle to a Cadillac dealer. The vehicle was then taken to sonic automotive Cadillac of South charlotte (10725 pineville rd, pineville, nc 28134, phone number (704) 900-2252) where it was diagnosed that water was getting into the headlights and needed to be replaced. The dealer also informed the contact that the vehicle was not included in a recall. The vehicle was not repaired due to the cost. The manufacturer was notified of the failures and referred the contact to NHTSA. The approximate failure mileage was 180,000.
Turn signal - high beams components. High beams activates at anytime while driving and when the turn signals are used( left or right ). was pulled over in a speed trap, giving a warning for impeding police duties. I purchased a turn signal replacement, can't find anyone to install it.
- Alexandria, VA, USA
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- Charlotte, NC, USA