10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,025 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac SRX wheels / hubs problems

wheels / hubs problem

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2004 Cadillac SRX Owner Comments

problem #4

Sep 092010

SRX

  • 40,000 miles

A D V E R T I S E M E N T S

2004 Cadillac Srx has "service stability control" message come up and reading several forums, seems to be a common occurrence with these vehicles. From what I've read, the condition gets worse to the point of endangering the driver and passengers. There needs to be a recall to fix this problem before people start getting injured. Also keep getting "check tire pressure" warning without the tires being low.

- Houston, TX, USA

problem #3

Sep 072005

SRX 8-cyl

  • Automatic transmission
  • 15,700 miles
My 2004 cad. Srx showed a left rear flat tire. I pulled the vehicle to a level, asphalted, scenic overlook area, 23 miles from page, AZ. I could not get the shifter from drive into park gear, nor would the key turn or release from the ignition. I got out to check and change tire, spare would not release, either. I called on-star, gave emergency details, to first advisor, then advance diagnostics. I got out of car, it surged, backwards, with the emergency brake, completely on, and it accelerated, taking me with it, I pushed away, and it kept accelerating over the scenic overlook, being destroyed. On-star never contacted the police, ambulance, or me, even 1 week after the accident, I had to call them and request the audio or transcript of the malfunctions, and crash.

- Peoria, AZ, USA

problem #2

Jan 012005

SRX 6-cyl

  • Automatic transmission
  • 7,500 miles
The contact stated tire pressure monitoring sensors were defective. The manufacturers recommended tire pressure be 32 psi. However, within 24 hours the sensors suggested the pressure dropped in all four tires. This caused the warning lights to illuminate, signaling low tire pressure. The sensors provided a false reading which alerted the contact that air should be added to the tires. This caused improper pressure to be added, resulting in over inflation. He took the vehicle to the dealer three times for this problem. Each time the dealer calibrated the sensors. This procedure temporarily remedies the problem.

- Detroit, MI, USA

problem #1

Dec 142003

SRX 8-cyl

  • Automatic transmission
  • 900 miles
While test driving a new cadilac Srx equipped with automatic all wheel drive, V-8 engine and 20" tires (oversided the reg 18" standard tires and wheels) vehicle steering froze making left hand turn going approx 10-12 mph....right front tire and wheel. Failed...causing skid into curb....preliminary inspection showed failure of all wheel drive or right wheel lugs/tire failure causing loss of tire/wheel.

- Lake Oswego, OR, USA

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