About a week after I bought my 2004 Cadillac Srx, it started jerking and making a loud clicking or popping sound, later found out that a few sprockets inside the transfer case had broke off and the chain? was slipping. This was the rear, the carlots mechanic fixed it, then the battery and alternator had to be replaced and the throttle body intake had to be opened and cleaned because it wasnt opening like it is designed to do, and so the exhaust was getting trapped in the exhaust manifold. One summer day in traffic it cut off all power, we ended up getting it started again to get out of the road, and it got us back home, that was a year ago and it hasnt ran since. Also if you had traction control turned on, the ABS would apply themselves which sometimes felt unsafe. Always got an error message on the screen saying to service the stablitrax system or to repair the traction control and the tire things that tell you how much air is in each tire, we had 1 that didnt register at all. The sunroof shade was shut when I bought it and in traffic it sprung open fast and loud and it was a scary site when you have children in the backseat and your in heavy traffic. This vehicle needs several recalls issued and fixed, so many have reported the same issues over and over, some life threatening and no one has done anything to help these people, if like me low income they dont want to go thru buying another car they want their Cadillac Srx fixed so they can actually get use of what they paid for. The car lot told me to use unleaded gasoline but the book says to use premium, can GM clear this up please!!

- Fort Smith, AR, USA

The contact owns a 2004 Cadillac Srx. While the brake pedal was depressed, the contact heard an abnormal noise in the suspension. Also, while driving, the steering wheel vibrated uncontrollably and the contact was concerned that the vehicle was unsafe to drive. The engine warning indicator illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable. Updated 07/12/17

- Lindenwold, NJ, USA

Even the slightest bump in the road sends the vehicle swerving. The whole car rattles. When trying to accelerate it hesitates before going, same with decelerating. Even when in residential areas and flat surfaces.

- Dubuque, IA, USA

I bought the Srx used in September and since then I have had one issue after another. If I accelerate too quickly my transmission, (I think), has a very loud ratcheting/popping sound. My service suspension system error msg comes on every time I start my vehicle. I have read that this could be related to the air compressor not working or faulty sensors. My service stability system error msg also comes on every time I start my vehicle. This seems to cause the traction control feature to mess up, which then on occasion when I press my brakes, even slightly, my brakes lock up and I skid for just a second. My power steering fluid seems to continually leak or the pump is bad. I have refilled my resovoir many times and I constantly have a very loud "whining" sound. My power steering system also seems to go out occasionally and my vehicle is very difficult to turn.

- Columbus, OH, USA

I own a 2004 Cadillac Srx with only 75,000 miles on it and the steering gear (rack-in-pinion) has to be replaced now for the 2nd time. The first time it had to be replaced was after the car just went out of warranty with only 57,000 miles on it and Cadillac would not repair it under warranty, only 7,000 miles out of warranty"? how often do you have to replace the steering gear on a bwm, Volvo, Lexus, infinity or even yet a Yugo at only 57000 miles? the car has been perfectly maintained, serviced and kept in excellent condition. It was replaced with a brand new steering gear from classic Cadillac. Now only 18 months later and 17000 miles the steering gear has gone bad again. This is a very expensive repair and Cadillac/GM is telling me that the part only comes with only a 12 month, 12000 mile warranty??" this is obviously a defective in the design of your product. I called the 800-458-80006 customer help line and have little confidence that Cadillac will help me with this problem. My car is now going to be tied up in the shop for several days and is going to be a huge inconveniences and expense to myself and family. Please let me know who I can speak with at Cadillac/GM to talk with about this obvious defect in your product.

- Chagrin Falls, OH, USA

The contact owns a 2004 Cadillac Srx. While driving 55 mph, the vehicle would pull to the right, causing the brakes to become engaged and the vehicle to stop. The service stabilizing system light illuminated at the time. The contact had to hit the reset button and the computer reset itself. The failure occurred intermittently. The vehicle was taken to an authorized dealer but the dealer could find nothing wrong with the vehicle. The manufacturer had not been notified. The failure mileage was approximately 64,000.

- Indianapolis , IN, USA

Noise in rear of auto, result was wheel bearing in rear wheel was found to be bad national back order of part, waiting for car to be repaired.. car has only 34K miles.

- Endwell, NY, USA