The contact owns a 2004 Cadillac Srx. While exiting from the liftgate of the vehicle, the contact sustained a severe burn from the tail pipe. She sought medical attention with a physician. The elongated tail pipe extended past the bumper of the vehicle. The vehicle has not been taken to an authorized dealer. The contact was concerned of the safety risk involved. The failure and current mileages were 35,393.

- Las Vegas, NV, USA

My 6 year old daughter was getting her backpack out of the back and leaned up against the exhaust pipe and received 2nd degree burns on her upper thigh. She is now 8 years old and has a permanent scar on her upper thigh. She has been branded for life. She has a scar that is a circle from the exhaust pipe. The doctor said because of the severity of the burn, she will always have the scar since it damaged her skin. I contacted Cadillac directly and asked them to correct the problem. Unfortunately they have not.

- Temecula, CA, USA

2004 Cadillac Srx. 40,000 miles, 3 years old. 1. 12-2006 - loud noises when vehicle was idling. Entire exhaust system replaced. 2. 4-23-2007 - check engine light came on. Car then began accelerating on its own. Replaced the throttle position sensor. 3. 6-21-2007 - engine would not accelerate beyond 20 mph. Service engine soon light came on. Took car in, it would not duplicate problem, was not fixed. 4. 6-29-2007 - picked car up. Noticed fuel gage was not working. Advised they did not know what caused fuel gage to not work, and was not related to the service engine message on 6-21-2007. Replaced the fuel sensor. They damaged the fuel hoses, ended up not getting vehicle back until Friday, 7-6-2007. 5. 7-12-2007: The check engine light came on again, vehicle started accelerating on its own (similar to 4-23-2007 issue). Took car back, vehicle was accelerating while it checked in, also strange odor coming from car. Replaced the throttle position sensor (same as replaced 4-23-07). 6. 8-3-2007: The "service engine soon? message appeared on the driver screen and car again failed to accelerate. Drove car to service and left it on so that they can hook it up to the computer immediately. Discussed that it may be time to send this vehicle back to manufacturer. Service manager is aware of our concerns " vehicle is not reliable. 9. 8/6/07: They called and are going to replace one of the engine computers today (the ECM). They are then going to drive it around to be sure that takes care of it. 8/9/07: Picked up vehicle, seems to be working fine - time will tell. If this does not take care of it, we will be asking the dealer to contact the manufacturer and ask them to purchase the vehicle back from us.

- Clive, IA, USA

Exhaust pipe so hot after driving that it burned my knee when brushed against it taking items out of rear storage area. 2004 Srx Cadillac

- Aurora , IL, USA