This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer stated that he received a recall back in 1999, it dealt with having the ball joints and knuckles replaced. He stated that at that time, his dealer told him that there was nothing wrong with his vehicle and that everything was ok. Now 20,000 miles later, he finds that the nut has chewed the cotter key off and in half. He stated when he took the vehicle to the dealer and showed it to them, they said they did not have to repair it. The consumer stated that he could have been killed, because he is traveling up and down the highway, and his wheel was about to come off. He stated that the dealers name is van trow olds and Cadillac dealer, it is located at 2015 louisville avenue monroe, la 318 387 2021. He states all he wants is his vehicle repaired, where they did not repair it before. The consumer had the faulty nut in the ball joints repaired by a different dealer prior to meeting with the van-trow dealership.
Vehicle was not moving when driver's side of vehicle dropped. Lower ball joint had broken. Repaired at dealership. Consumer stated that the tapered part of the the ball joint was never pulled tight in the taper in the spindle, the taper in the spindle is egg shaped and hollow from moving around.
While driving 15 months ago left front wheel fell off. Also, while driving on June 18,2001, front left wheel feel off vehicle with no prior warning. When stopping vehicle it fell on the ground. Contact dealer. Dealer stated it just happened. Consumer also mentions recalls 96V019 and 96V018, possibly relating to problem along with the recall 96V245 regarding lugs, nuts, and bolts.
- Nashville, TN, USA
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- Columbia, LA, USA