This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Cadillac Escalade hybrid. The contact stated that while driving at 45 mph, all the warning light in the instrument panel illuminated as the brake pedal sank into the floor board and failed to stop the vehicle. The failure recurred twice. The vehicle was towed to the dealer. The technician diagnosed that there was a bad cell in the battery and as a result, it needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 47,000.
- Naples, FL, USA
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- Naples, FL, USA