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Cadillac Recall 14696 and 14912: Ignition Lock Actuator May Bind
2011 Cadillac Escalade EXT
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Electrical System — Ignition
- Summary
- General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
- Actions
- GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
- Documents (25)
- Defect Notice 573 Report
- Recall Quarterly Report - 2015-Q1
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc)
- Manufacturer Notices(to Dealers,etc)
- Remedy Instructions and TSB
- Manufacturer Notices(to Dealers,etc)
- Manufacturer Notices(to Dealers,etc)
- Remedy Instructions and TSB
- Remedy Instructions and TSB
- Safety Bulletin
- Remedy Instructions and TSB
- Owner Notification Letter(Part 577)
- Owner Notification Letter(Part 577)
- Recall Quarterly Report - 2015-Q2
- Recall Quarterly Report - 2015-Q4
- Recall Quarterly Report - 2015-Q3
- Recall Quarterly Report #6, 2016-2
- Recall Quarterly Report - 2016-Q1
- Recall 573 Report - Rev 1
- Manufacturer Notices(to Dealers,etc)
- Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc)
- Remedy Instructions and TSB - Various Serviced Vehicles
- Manufacturer Notices(to Dealers,etc)
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