This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear park gridlines are not getting activated. Dealer mentioned that there is a bug in an infotainment system but its been open from last 6-9 months and not resolved. This really affecting my parking ability. This should be a safety concern and should be resolved asap.
I just purchased this 2023 Cadillac escalade and many more customers have stated the same issue with their new Cadillac escalade. The camera front/rear guidelines/ are missing making parking and other things very dangerous to comsumers and pedestrians. Please follow up on this since these vehicles are being sold like this and GM had knowledge of this yet they do not fix this problem. Thank you.
No Grid Lines on back up camera or forward camera views. The grid line option is grayed out and unavailable. A hourglass icon appears constantly as indicating an issue. This makes reversing into parking spaces very difficult.
- Austin, TX, USA
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- Lake Orion, MI, USA