This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, I noticed a very distinct knocking sound, that changed frequency and tone depending on how fast the engine was spinning or how warm it was. This noise I only noticed while walking outside the car or with the windows down. As a mechanical engineer, I knew something was terribly wrong with the internal parts of the engine (lifters, cam, main bearings, etc) as this type of sound I am familiar with in pre-emptive engine failure. I made an appointment with my local dealer (Massey Cadillac South - Orlando). I took it in. Within an hour of it being there, they asked me to leave and took me to a Hertz to get a loaner. I called a week later asking where my car is, they said they are waiting on a complete engine. I was shocked as the vehicle has under 47,000 miles on it. I am still without the vehicle 6 weeks later. Doing searches I noticed there are thousands of others with the same issue as mine and GM is well aware of this engine failure issue with their bulletins that they send to dealers. I am happy to have made it to the dealer without incident, however if it was my wife driving the vehicle, she would not have noticed the noise. She thought the noise it made was normal. Again, I am experienced to notice noises like this. GM should have recalled these vehicles MANY years ago.
The contact owns a 2022 Cadillac Escalade ESV. The contact stated while driving 70 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated he was unable to restart or move the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the driver-??s side rear brake harness to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 9,635.
- Lincolnton, NC, USA
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- Winter Garden, FL, USA