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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
16,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Cadillac Escalade ESV electrical problems

electrical problem

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2021 Cadillac Escalade ESV Owner Comments

problem #2

Feb 122024

Escalade ESV

  • miles

A D V E R T I S E M E N T S

I had my 2021 Cadillac Escalade esv vehicle service twice at the dealership of purchase regarding the vehicle gear shifting on its own and dragging. The service advisor said they couldn-??t find a problem with the vehicle. He told bring it back if it does it again. [XXX] the problem occurred twice in one day. I thought maybe I had bumped it out of gear inadvertently. I started looking down every time I touched the gear shift to assure it was the correct setting. I booked appointment service via my phone 2/11/24 for [XXX] service. I was at the car wash drive thru [XXX] my vehicle was in neutral coming off the conveyor belt. As I attempted to pressed the shift toggle to change gear my vehicle made a weird noise. I never got the chance to shift to drive. Grinding pulling noise like it was stuck. My vehicle shot forward like something catapulted. My vehicle hit another vehicle before hitting a wall. My air front air bag never deployed. The collision avoidance did not engage or signal. I don-??t understand how a vehicle can shift it self in and out of gear on its own. If I-??m doing 25 mile the vehicle shouldn-??t make rpm act like I-??m doing 100. Also if I-??m doing 70 mile the vehicle should not shift down while pressing the gas pedal. Had they listened to me and took what I was saying seriously this would have never happened. Accident location Harperwoods MI [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Grosse Pointe , MI, USA

problem #1

Sep 012021

Escalade ESV

  • 33,000 miles
The contact owns a 2021 Cadillac Escalade ESV. The contact stated while her husband was driving 15 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical system and engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 33,000.

- Augusta, WV, USA

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