Airbag light came on while we took a trip to big bear with friends, technician discovered the connectors under the front passenger seat were melted, got the connectors changed, airbag module replaced, airbag light is still on. I own a rental company and I'm not able to rent the vehicle due to the passenger airbag recall for the past year, and GM won't do anything about it. This recall needs to be performed.

- San Diego, CA, USA

Takata airbags, waiting for years now to get replace. Will not help me solve this issue. Called 4 times about replacement parts and tell me there is nothing wrong with them.

- Cleveland, TN, USA

Waiting to get airbags to get part to fix since 2007 and no help to solve issue since May 2016, when it was recalled and they will not give me a discount to get a different SUV or fix the air bag.

- Cleveland, TN, USA

Takata recall. The contact owns a 2007 Cadillac Escalade esv. While operating the vehicle, the air bag sensor remained illuminated and "service air bag" was displayed. The failure was not diagnosed or repaired. The manufacturer and local dealer (crest Cadillac, 12800 West capital dr, brooksville, wi) were notified of the failure. The contact stated that he received a recall notice for NHTSA campaign number: 16V381000 (air bags) in June of 2016. The contact was informed that the parts to repair the failure were not available. The failure mileage was 84,000. VIN tool confirms parts not available.

- Franksville, WI, USA

Takata recall. The contact owns a 2007 Cadillac Escalade esv. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lavery Cadillac, 1096 w state St, alliance, oh 44601, (330)-823-1102) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and informed the contact to call NHTSA to file a complaint. The contact had not experienced a failure. VIN tool confirms parts not available. * the original GM-Cadillac notice we received if dated July 2016. Recall #49151. If this problem is a danger, I would have hoped the problem would have been resolved by now. This is 2 years and 3 months later. We do drive the vehicle and would prefer not to be included in a crash!! updated 10/29/18

- Lisbon, OH, USA

Takara recall: In 2015 my Cadillac escalade was involved in a motor vehicle accident in which the airbag deployed and exploded with a bunch of smoke and awful smell in the air and some debris. The vehicle was in motion in hit a midsize Honda Accord head on. I was traveling straight on a city street. I was faulted since I was reaching for my gps navigation device that had fallen on the floor. The cause for the malfunction to me is unknown. I was definitely injured in the accident but I only had liability insurance at the time and it only covered the other party since I was faulted. Recall date:May 27, 2016 manufacturer recall number:2049151

- Lake Forest, CA, USA

Takata recall. It's been 2 years since the recall notification and no solution has been obtained. I've exhausted all efforts to resolve this dangerous recall. In 2016 & 2017 I attempted to trade in my vehicle at the Cadillac dealers. According to the Cadillac sales person, they are not taking any trade in with that recall and if they did it would be at a considerable value reduction. Basically giving the vehicle away. I'm forced to keep this dangerous car and it's bad workmanship.

- Murrieta, CA, USA

Airbags have been recalled and we have been unable to get it fixed at the dealership as they continue to tell us that there is no fix. We can not sell the vehicle as their is an active recall on it currently and we can not drive it as it doesn't feel safe.

- Albuquerque, NM, USA

The dealer states they have no information or parts for this recall. Earnhardt Cadillac, 7901 E frank lloyd wright blvd, scottsdale, AZ 85260. I received a notice in the mail regarding the chapter 11 case no. 17-11375 for tk holdings Inc. On this notice, it advised to file a complaint with you if the dealer was unable to repair. Please advise.

- Phoenix, AZ, USA

"takata recall

- San Antonio, TX, USA

Air bags recalled about a year ago and still not fixed.

- Pembroke Pines, FL, USA

Takata recall - GM issued a recall for our vehicle in may, 2016 and to this date, dealers are still reporting no parts available to fix the defective air bags. We contacted Cadillac customer service about this and we're told it may be several more months before parts are available or NHTSA closes the recall without repairs. The problem is we've been trying to trade the car in on a new vehicle, however no dealers want the vehicle as they cannot resell them with a pending recall and no parts are available to fix it. What is our recourse in making a claim with GM against the amount they have devalued our vehicle?

- Simi Valley, CA, USA

Takata recall. The contact owns a 2007 Cadillac Escalade esv. The contact had not yet received notification, but was included in NHTSA campaign number: 16V381000 (air bags). The dealer was unable to determine when the manufacturer would supply the remedy and parts for the recall repair. The manufacturer was unable to provide a specific time frame that the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charleston, WV, USA

The contact owns a 2007 Cadillac Escalade esv. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 48,000. VIN tool confirms parts not available.

- Orlando, FL, USA