8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,202 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Cadillac Escalade electrical problems

electrical problem

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2017 Cadillac Escalade Owner Comments

problem #5

Jun 122023

Escalade

  • miles

A D V E R T I S E M E N T S

My family and I were driving and the car started breaking and turning the wheel then died. We took it to the dealership 3x and on the third time they found a code for the safety module On each incident the car was difficult to control and it put my families life at risk. I have sent an email to Mr Roth with GM of my concerns

- Durant, OK, USA

problem #4

Nov 302022

Escalade

  • miles
Cadillac cue system malfunction. Cadillac Cue is inoperable and randomly scrolls through screens/selecting features erratically while driving vehicle. It does not switch into the camera view mode so all vehicle safety cameras are inaccessible. When the screen is not randomly scrolling/selecting features and options, the Cadillac Cue screen is stuck on warning screen. All vehicle features within the Cadillac Cue cannot be accessed. Unable to verify if traction control is on/off, vehicle driving mode, etc. Turns the ac/heater on and off at random, dvd system, navigation system, volume levels. Unable to use the radio/bluetooth/dvd system by choice, so vehicle will be silent while driving at it will randomly select an audio feature playing it at full blast. Its terrifying while driving. The controls around the Cadillac Cue system are having the same malfunctions, but not as quite as extreme, of right now* these include important vehicle safety features, as stated before, the traction control, moving gas/break pedals, vehicle driving mode, parking assist, etc.

- Victoria, TX, USA

problem #3

Sep 102022

Escalade

  • miles
The side view mirrors will randomly tilt to the sky or ground. Whatever it tilts to also becomes the saved position. The dealership has replaced the seat memory module, battery cables, fuse block and driver mirror. The dealership was unable to correct the issue and says there is nothing else they can do. The problem seems to occur wen the vehicle has been driving for 2 or more hours then goes away if the vehicle has sat for a few days.

- Stafford, VA, USA

problem #2

Jan 152020

Escalade

  • 10 miles
Vehicle is affected by steering and breaks the car jurks

- Montebello, CA, USA

problem #1

Feb 012019

Escalade

  • 16,000 miles
Sporadically when driving the car, turning the wheel hard left or right the message will flash "service stabilitrak" while at the same time, the steering wheel position locks, the electronic system in the car shuts off, and no control of the vehicle is available. This lasts for approximately 1-2 seconds before the steering unlocks and vehicle control is restored. Vehicle has been in the service center for over a week now, and the dealer is trying to return the car to me stating "we cannot recreate the issue so we have no fix". we have photo and video of this happening (after I pulled over to take the video in a safe spot). This has happened multiple times with no rhyme or reason.

- Boca Raton, FL, USA

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