NHTSA — Electrical System: Adas: Video Monitor/Screen Problems

3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2017 Cadillac Escalade electrical problems

electrical problem

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2017 Cadillac Escalade Owner Comments

problem #1

Aug 202021

Escalade

  • 38,000 miles

A D V E R T I S E M E N T S

The contact owns a 2017 Cadillac Escalade. The contact stated while driving 55 MPH, the touch screen monitor started jumping up and down and sporadically going in and out while the contact was attempting to use the GPS. Additionally, the hands free and answer screen was inoperable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the monitor was faulty and needed to be replaced. The contact was informed that the repair would be an out of pocket expense since the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. The VIN was unavailable.

- Haymarket, VA, USA

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