NHTSA — Visibility: Defroster/Defogger/Hvac System Problems

5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2016 Cadillac Escalade windows / windshield problems

windows / windshield problem

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2016 Cadillac Escalade Owner Comments

problem #1

Jan 102018

Escalade

  • 18,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Cadillac Escalade. While attempting to operate the heat in the vehicle, the contact was concerned that the defroster would fail to operate due to inclement weather. There were no warning indicators illuminated. The vehicle was taken to renick Cadillac (1100 euclid St, fullerton, ca 92832, (714) 888-4503) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to simpson Buick GMC of buena park (6600 auto center dr, buena park, ca 90621, (866) 894-7589) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was informed that he would receive a call back. The approximate failure mileage was 18,000.

- Lakewood, CA, USA

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