I have taken my Escalade to the dealership for a shudder issue. They have agreed to fix the transmission since I am at 35K miles but they come up and said my wheels are bent. After my rotation last year, both wheels are now on the rear of the truck. I know that I have not hit anything or went over anything that could have damaged my wheels. This has to be some type of defect but the dealership wants to charge $1600 for two wheels. As I said, my truck only have 35K miles and I am the only one that drives it. With these wheels being bent, there is no physical damage but I worry that it will mess with my suspension.

- Mobile, AL, USA

The contact owns a 2016 Cadillac Escalade. While driving approximately 30 mph, the vehicle vibrated violently. The failure recurred each time the vehicle was driven. There were no warning indicators illuminated. The vehicle was taken to hennessy Cadillac (3377 satellite blvd, duluth, ga 30096, phone number: (770) 680-7000) where it was diagnosed that the tires needed to be replaced. The vehicle was not repaired; however, the failure recurred. The manufacturer was contacted and informed the contact that they would call him back and opened case number: 82691800383. The approximate failure mileage was 26,549.

- Smithtown, NY, USA