The radiator had to be changed because of leaks in it. It seems to be common problem and should be recalled to cover expenses on it. Happens with regular use.

- New Milford, NJ, USA

My vehicle stops running when I am placing it in reverse or making slow turns. The car turns off and the driver assist screen turns off (cameras do not work) and then my car says 'service: Driver assist'. I have been driving at a low rate of speed on the street and my car stops running and the steering wheel becomes very tight and hard to turn. When I am backing into a parking space, my steering wheel is hard to turn and the car shuts off and the screen that shows my cameras goes out and then the car comes back on. It is very scary. I am very afraid that the car will stop running while in motion again and cause an accident. I have contacted onstar about this and requested roadside assistance, it was the weekend and they would not send them. The car turning off has occurred more than 7 times in the past month. It started in April 2020.

- Little Rock, AR, USA

Transmission is slipping.. corpus christi Texas

- Corpus Christi, TX, USA

I purchased a 2015 Cadillac Escalade on 9/6/2019 from mcgovern Hyundai in brockton, Massachusetts. The vehicle was being sold and on display and was transported from the mcgovern Buick GMC dealership in mansfield, Massachusetts. The vehicle identification number or VIN number is [xxx]. since I bought the vehicle, I have had to return it to the dealership a total of 3 times within 7 days, 8 times within 30 days and 10 times within 45 days. The most recent was on 11/4/2019 of which the dealership ignored my continuous appeals to fix the engine noise(s) and asked that I contact mastria in raynham Massachusetts and deal with them because the car was there for repair and have them deal with my concerns. My vehicle has been out of service for repairs for a total of 14 days. Initially, when I requested mc govern Hyundai that it be repaired, I was told by the service department that the part and/or parts were in back order and that the uaw was on strike. I have had to drive from fall river to brockton for all of these issues. Keeping in mind that mcgovern dealership in mansfield is a Buick GMC dealer, I had initially been in contact with the salesperson, tom, and on 9/10/2019, 9/11/2019 and 9/12/2019, I drove to the Hyundai dealership after work for him to witness the issues including the issue with the engine getting progressively worse.I notified the Hyundai service department about the issues that I was having and that the applique on the driver?S passenger side was loose or broken. She stated that the uaw was on strike and that she would take care of it. To date applique has not been fixed. I have contacted them numerous times and they tell me to contact mastria GMC in raynham MA. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fall River, MA, USA

We bought this car a month ago and already began with problems. It has 50K miles. There is a strange cluck coming from the transmission are while driving and gets worse when gears down. Also the recycle air system does not work. Bad smells come from the outside.

- Fall River, MA, USA

After a complete stop I turned left into a store parking lot. Driving foward to find a parking spot and the truck shut off without warning and rolled to a stop no warning lights were on and the push start light was still lit up green I put it into park and pushed the start engine button and it started right away.

- Tulsa, OK, USA

I've had this vehicle since 3-28-2019 and I'm already having shifting problems with the vehicle. After doing some research, I've discovered that this is a common issue with Cadillac. My Escalade has 45,000 miles on it, so this shouldn't be a problem. I'm worried about this hesitation problem during driving, which may led to a potential accident or worse.

- Bay Minette, AL, USA

I was traveling on I-40 in Oklahoma at night and the vehicle in motion I heard a shattering sound on my 2015 Cadillac Escalade I pulled to the shoulder activating my hazard light to inspect my vehicle I went around my vehicle two times and did not notice anything wrong. As I was getting back into my vehicle I used my step to get in and noticed noticed that my sunroof had shattered. There were no vehicles traveling near me in the eastbond lane when this occurred.

- Mcalester, OK, USA

'Cadillac cue' Cadillac cue doesn't work. There is a defect in the lower middle part of the screen that doesn't work at all. This is a factory malfunction. Have been used with care, Cadillac charges $2,000 to get it fix. Many people have complaint anout this problem for years on their screens, nothing has been done.

- Crystal, MN, USA

I have experience several times when I went back to get in my vehicle an it wouldn't start. I have an appointment to take it to the dealership next week. Iu am so upset with GMC.

- Fayetteville, NC, USA

Air conditioning stopped working in May 2017. Called the dealership and they told me that there was a high number of cars coming back with the same problem- asked me to come in so they could assess. Came in- 20 minutes later- they informed me that my issue was the same. Condenser was out. Part was back ordered. I've now waited for 8 weeks and the part is still back ordered and GM is refusing to give us an eta when its available. Driving with no ac during the summer in high temps and on the freeways has now aggravated my daughters allergies and she is now on medication. Can't seem to get any answer from GM and its not just me.

- Redmond, WA, USA

Vehicles start vibrating when hit speeds ranging from 40 to 60 miles per hour. Dealer doesn't take seriously..I am very concerned about this huge safety issue.

- Pike Road, AL, USA

Driving our 2015 Escalade on I-45 just North of huntsville, tx about 11:30 am. Driving with cruise control on at speed limit of 75 mph. There was a peep, car rapidly decelerated to below 50, and low tire pressure light came on. If someone had been close behind me, we would have been hit before I could have reacted. Pull off on an exit and called Cadillac service adviser in huntsville. No help. Looked at tires and then confirmed tire air pressure was normal on instrument panel display. Spent time trying to figure out what had happened. Cruise control would not work while driving on side road, warning light stayed on but info display showed all tires at 37 lbs. Pulled off road again, stopped car, turned engine off, waited a minute, and turned engine back on. Everything was normal. No warning light for tires and cruise control worked. This issue is potential killer due to rapid deceleration and danger of rear end collision.

- Centerville, TX, USA

While driving down a hill in town, my vehicle completely shut down. Only component still working was the radio. No flashers, no turn signals. Was able to glide to the side of the road and put the car in park. I was able to restart the car. Dash looked different after restart, info missing. Drove a few more blocks, stopped and shut car down. When I restarted again the vehicle was back to normal.

- East Stroudsburg, PA, USA

Spontaneous explosion of sunroof while driving on highway sending a shower of glass all over the occupants of the car. Driving on highway with no overpass - this was not the cause of a rock or something hitting. Sunroof simply shattered for no reason.

- Old Greenwich, CT, USA