This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall regarding the failure. The failure mileage was approximately 41,000. Vehicle has been repaired.
Just purchased this 2014 vehicle for $32900 with 73345miles and on the way home noticed that the ride was horrible. Upon checking with my mechanic the ride suspension was at fault. I am having it repaired and will seek reimbursement from the dealer. They knew nothing about it even though they had it for over 4 months on their lot
- Midway, AR, USA
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- Melbourne, FL, USA