This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Cadillac Escalade. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 124,000. Parts distribution disconnect.
Every so often my service air bag light will appear on the dash upon starting the vehicle. I thought it could have something to do with moving the seats back and forth and a wire issue. I received a safety recall for the passenger side frontal airbag inflator shortly after this started happening. When I called about repairing the recall they said they didn't have parts available to correct this issue. I have children that ride in the front and I'd hate for this to explode while driving down the road on them or anyone for that matter. When will there be a solution" how will we know the part is available" please fix asap!!
- Winter Haven, FL, USA
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- El Paso, TX, USA