This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Cadillac Escalade. The contact stated that the driver's and passenger side headlights failed to operate due to condensation and moisture. The contact then stated that the moisture caused the bulbs and the ballast to fail. The contact contacted Cadillac of norwood ((781) 762-5900, 700 boston providence hwy, norwood, MA 02062) where the contact stated that the dealer refused service. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 110,000.
- Dedham, MA, USA
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- Dedham, MA, USA