This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2008 Cadillac Escalade. Consumer states vehicle suddenly caught fire and burned while traveling the consumer stated on June 30, 2011, his wife picked the vehicle up from the dealer after having the windshield wiper fluid heater recall performed, a inoperative lock on one of the doors fixed and an evaluation of the dvd system that wasn't working properly. The dealer claimed the recall was fixed. However, within 24 hours the vehicle caught on fire. The investigator was unable to determine the cause of the fire, because of the extensive fire damage within the dashboard and the lack of physical evidence. An electrical cause, could not be eliminated.
- Mclean, VA, USA
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- Mclean, VA, USA