10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac Escalade seat belts / air bags problems

seat belts / air bags problem

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2004 Cadillac Escalade Owner Comments

problem #1

May 112005

Escalade 8-cyl

  • Automatic transmission
  • 0 miles

A D V E R T I S E M E N T S

Involved in a horrific auto accident with other vehicle. Hit in front passenger & front part of vehicle (by radiator area) at high speed. Est.speed approx. 45-55 mph with no skid marks, other vehicle stopped when it hit us. New GM/Escalade-SUV/"04-with 11,000 miles, bought new declared total loss, with apparent serious frame damage/bent 12 in. And found stress crk. Should give an idea high speed other vehicle traveling. 8-10 seconds from impact, onstar came on automatically, they recd. Emergency message via satellite, vehicle had been in a serious mva and air bags deployed. We didn't call onstar they called us. Next day we called asked how they knew we were accident. Told us depending on the severity, they get certain signals, which ours had advised of seriousness & airbag deployment. Unbelievably, none of our 4 airbags deployed. We & hundreds of our friends are in total disbelief when you see the condition veihicle was left in & that 4 air bags didn't deploy. We were injured but by grace of god injuries were not life threatening. Head, upperandlowerback, neck, legs, shoulder, hipsand arms extremley sore. Has been 33 days since the accident and am still feeling pains & serious headaches but alive. Have decided to become advocates and report accident/incident to possibly safe a person(s) life and make General Motors aware that they have a possible defect in their air bags, leading to massive recall and possibly a class action law suit if not fixed. This is a very serious matter. Anytime anyone is hit at rate of speed that we were, to leave brand new SUV Escalade a total loss/ 12 in. Bent frame & stress crack & 4 air bags not deploy - leads us to believe of a serious problem and a serious one for GM/Cadillac. Call for further details (956) 533-0811 (956)358-5272. Thank you & god bless.

- Mcallen, TX, USA

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