This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer stated that the 2004 Cadillac Escalade was having an electrical problem. The speedometer failed along with the rpms, the levers were misreading the information. The lights were blinking on and off and became very dim and yellowish. The bright lights were very dim also. The instruments on steering wheel were getting very warm, and they were not suppose to, specifically stated the consumer. The navigation system was having problems reading information. The vehicle has been in the repair shop. The dealership could not duplicate the problem. The dealership has not been able to fix the problem. The consumer has called GM, and they will not call the consumer back. The electrical problem has not been fixed at this point. The consumer has an appointment to have the vehicle checked within the next week.
The new model year 03 and 04 Cadillac Escalade SUVS have too highly mounted and poorly designed and or mis adjusted headlights causing blinding glare to on coming drivers or drivers in front of these vehicles. The excessively glaring light caused eye pain to other drivers and temporary blindness. This is a serious safety problem that needs to be addressed.
- Freehold, NJ, USA
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- Farmington Hills, MI, USA