This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Cadillac Escalade. While driving approximately 70 mph, the vehicle stalled without warning and the steering ability seized. The contact had to maneuver to the shoulder and called roadside assistance. The vehicle was towed to an independent mechanic who stated that the battery cable was damaged. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was invalid. The approximate failure mileage was 180,000.
- Knoxville, TN, USA
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- Knoxville, TN, USA