This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Cadillac Escalade. The contact stated that the vehicle would exhibit a loud grinding noise when driving in reverse and would then slip into neutral. The grinding noise would also be a result of the 4-wheel drive slipping into 2-wheel drive while the vehicle was in drive. The dealer stated that there was a failure in the transfer case. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 70,000 and the current mileage was 73,000.
- Greensboro, NC, USA
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- Greensboro, NC, USA