This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Cadillac Eldorado. While driving at 60 mph the contact engaged the brake pedal and was unable to stop the vehicle. The brake pedal made contact with the floorboard. The rotors were replaced three times at 9,000, 23,000 and 33,000 miles. The dealer advised the contact that due to rust and what they were made off the rotors needed to be replaced. Updated 04/12/07.
The brake rotors rusted and were defective. The front rotors were resurfaced at 7,000 miles. This was on February 28, 2003. The rear rotors were resurfaced at 8,000 miles. The front and rear rotors were replaced at 9,000 miles. The rear rotors were resurfaced at 11,000 miles. The front and rear rotors and brake pads were replaced at 23,000 miles. After the repairs were made the replacement parts had the same failures. The consumer had to pay for the last repair out of pocket because it was no longer under warranty. There have been no accidents as of yet. When the consumer contacted the manufacturer, they told him that they did not recognize that there was a problem with the brake rotors.
- Gates Mills, OH, USA
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- Gates Mills, OH, USA