This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On two occasions, my mother drove to grocery stores, parked her 2001 el dorado Cadillac, shopped, got back in the car and put it reverse, to back out of the parking space, put it in drive, began to accelerate and the brakes failed. The first time she almost hit a pedestrian. The second time she ended up blowing a stop sign and ended up in the middle of oncoming traffic before the brakes engaged. There were two service calls regarding the problem with guy hill Cadillac in san diego and another service call with de la fuente Cadillac in el cajon California. All three service calls resulted in the same response. The problem could not be duplicated.
- Arlington, VA, USA
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- Arlington, VA, USA