This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While applying the brakes suddenly in heavy traffic on I-95 the brakes failed. The brake pedal went completly to the floor and provided no braking capability. Brake fluid was released into the engine compartment and smoke was released. The emergency brake was used to get the car to the nearest dealership. Both brake lines had reptured (front and rear). Parts were $130 and labor was $497. Cadillac customer service refused to reimburse me for any of the costs for the repairs because of the out or warranty period.
- Addison, PA, USA
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- Addison, PA, USA