This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do.
Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop, " and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was returned to us. Two weeks ago, I was driving at night, and except for the "popping" noise, the same thing happened while driving on a dark roadway. The vehicle just died, and I managed to wrestle it to the side of the road with no power steering, no brakes, no hazard lights, nor could I get the doors to open with the electric door release. Again, after being towed, the dealership reported that the car started the next morning, and they found no codes and could not replicate the issue. While the dealership still has the vehicle, we are concerned that driving at highway speeds could be much more dangerous or deadly. In addition, the vehicle dying on a dark road and having no electrical power poses a risk to other drivers if the vehicle cannot be moved off the roadway.
Shifting the vehicle into park and attempting to turn it off by hitting the power button, yields a warning on the dic saying "action required: Shift to park", despite the shift selector already being in park. This prevents the vehicle from being turned off. Requires multiple attempts of turning the vehicle on and off, and moving of the shift selector to get the car to recognize the vehicle is actually in park.
Cadillac cue system screen has developed dead spots without warning. Unable to find work around to turn on parts of ventilation system, stereo, navigation, and charging systems.
The touchscreen is failing. Parts of the screen no longer respond to touch. This affects the radio, gps, defroster, heat, air conditioning, car system configuration, etc.
- Woodbine, MD, USA
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I had a reset of the gauge cluster occur while using steering wheel controls to search music on sd card. Issue is the same as discribed at this page - www.autoblog.com/2014/02/26/GM-Chevy-Silverado-GMC-Sierra-pickup-glitch-could-spark-recall/ - except on ELR. Vehicle was in motion about 5 minutes after starting. On ev power. Conditions dry, temps in high 40S. I was slowing from 45 to a stop in traffic when reset occurred. Was a major distraction since all warning lights came on at once.
A D V E R T I S E M E N T S
- Lakeway, TX, USA