This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer was blind, and his wife drove him around. But she was having trouble seeing because there was a foul smell that came into the vehicle, and the substance burnt her eyes. Consumer took the vehicle to the dealer/mechanic 3 times, but the problem was not resolved. Mechanic told consumer that he was waiting for a part before he could repair the problem.
Car has a very strong sulfur odor. Catalytic converter has been replaced but did not fix the problem. Car has been into service 3 times. Odor strong enough that passengers have become ill, especially when the sunroof is open. Children at school back away from car due to odor. GM/Cadillac states it is a problem we "have to live with".
- Charlotte, NC, USA
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- Charlotte, NC, USA