This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Cadillac Deville. The contact stated that while driving 55 mph, the steering wheel seized and extreme force was required in order to maneuver the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the power steering pump, the rack and the pinion needed to be repaired. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 168,000.
- San Diego, CA, USA
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- San Diego, CA, USA