$3440.72 of repairs from Jan 05 to Aug 06, includes air bags, computer problems, electric windows, air conditioner, fuel pump, water pump, electric seat heater, etc. On a 2001 Cadillac dts with 60038 miles. All fixed by dealer and extended warranty. We paid #50.00 deductible for each trip to service dept. 8 times since Jan 05. The complaint is regarding the number of times we have been without a vehicle and the numerous repairs on a car that is suppose to be well made, and of course is very expensive. We are selling this vehicle because it is not reliable and will have to withdraw several thousand dollars to make up the difference of the sale value and what we owe. We would be keeping the car until paid for if there had not been so many problems. This car is kept in a garage at all times, and we have it serviced every 3000 miles and have done this since we bought the car in Dec 2003. Please contact us regarding any additional information needed. Thank you.

- Graham, NC, USA

Mr. Ross cirincione is writing on behalf of Ms. Cianciolo stating that a defect in the bucket seat heating element cause burnt edges with a 2-3 inch hole diameter in the leather and a melted seat cushion underneath. Although there is a service bulletin alerting dealerships to the problem, the dealership insisted that the burn hole must have been caused by her local detailing shop. Onwer is requesting reimbursement.

- Gates Mills, OH, USA