6.8
fairly significant
windows / windshield problem
Fourth window to fail with exactly the same problem, a small piece of plastic was broken in the window assembly. The dealer stated that the piece could not be replaced so I would again have to buy a new window assembly. I have now replace all four windows and Cadillac has said too bad but the car was old.... is this customer service? Please give ideas how to get GM's attention...
- Anna Marie P., Anadarko, OK, US
Third window to fail with exactly the same problem, a small piece of plastic was broken in the window assembly. The dealer stated that the piece could not be replaced so I would again have to buy a new window assembly.
- Anna Marie P., Anadarko, OK, US
Second window to fail with exactly the same problem, a small piece of plastic was broken in the window assembly. The dealer stated that the piece could not be replaced so I would again have to buy a new window assembly.
- Anna Marie P., Anadarko, OK, US
The part that was broken on this window was a small piece of plastic that would have cost less than $2.00, however, you had to have the entire window assembly replaced. Cadillac was un sympathetic since the car was "so old".
- Anna Marie P., Anadarko, OK, US
A D V E R T I S E M E N T S
I have already replaced the cables on both front windows. Now, the right rear window has broken as well. Clearly, a design defect.
- scout311, Arlington, TX, US