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Cadillac Recall 14299: Ignition Switch May Turn Off
2011 Cadillac DTS
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Electrical System — Ignition
- Summary
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Actions
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
- Documents (32)
- Defect Notice(Part 573)- Amended 573 with Chronology
- Defect Notice(Part 573)
- Manufacturer Notices(to Dealers,etc)-Stop Delivery Order
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc)- Dealer Communication to reduce key ring weight
- Manufacturer Notices(to Dealers,etc)
- Recall Quarterly Report - 2015-Q1
- Renotification Notice
- Manufacturer Notices(to Dealers,etc)
- Interim Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc)
- Owner Notification Letter(Part 577) - Interim
- Recall 573 Report - Amended Rev 1
- Remedy Instructions and TSB
- Remedy Instructions and TSB
- Manufacturer Notices(to Dealers,etc)
- Remedy Instructions and TSB
- Remedy Instructions and TSB
- Manufacturer Notices(to Dealers,etc)
- Other Recall Related Documents - Clarification on Quarterly Report Figures
- GM Quarterly Report Assessment for 2016-2
- Recall Quarterly Report - 2016-Q1
- April 28, 2016 Subject: Clarification on Quarterly Report Figures Recall 14V355 (GM14299)
- Recall Quarterly Report #7, 2016-2
- Recall Quarterly Report - 2015-Q4
- Remedy Instructions and TSB
- Manufacturer Notices(to Dealers,etc)
- Recall Quarterly Report - 2015-Q3
- Other Recall Related Documents- Summary of Testing for Ignition Related Recalls
- Owner Notification Letter(Part 577)
- Remedy Instructions and TSB
- Recall Quarterly Report - 2015-Q2
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