This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Cadillac Dts. Consumer states serious design flaws in vehicle the consumer stated the head rest on the passenger side was very uncomfortable. The consumer was unable to adjust the head rest, which was tilted forward which made sitting all the way back in the seat impossible. The consumer returned to the dealership and the mechanic turned the head rest backwards so that it would not strike the passenger's head. Also, the rear seat belts were difficult to fasten. The dealership did confirm there was a design flaw with the rear seat belts. The mounting brackets for the seat belts were not long enough. The consumer stated the dealer agreed to reimburse him for the cost of extending the shank of the seat belt and securing the head rest that had to be turned backwards so the front seat passenger could sit in the vehicle comfortably. Updated 04/17/12.
- Valparaiso, IN, USA
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- Valparaiso, IN, USA