The front heated/cooled seats were working intermittently, while driving, since January 2017. Two weeks ago they stopped altogether. Upon investigation I had to remove the passenger seat in order to inspect the control module. I found two wires burned and the large plug stuck in the control module pin area. I'm waiting on some parts before I can proceed with the possible repair. There should be an immediate recall to have GM repair this problem at no cost to the consumer. It is definitely a fire hazard. The number on the control module is 100-1325-F. there may be another specific number but I have been unable to find on the internet.

- Green Cove Springs, FL, USA

After researching my heater/cooler problem in my seats I find the Cadillac needs to be held responsible for the problem that has exists for a long time and even after consulting authorized Cadillac dealeships I have been given the run around because they could not find the problem! I just want Cadillac to fix my current heat/cooler problem in my seats!

- Philadelphia, PA, USA

Heated seat connector melted.

- Detroit, MI, USA

The plug that connects to the heat/cool module has now melted on the yellow/red wire which is about a 10ga wire. I have read many forums and online articles about GM having this problem on many other GM vehicles. This is a huge problem which can result in a fire since the wire gets hot it can possibly ignite the padding underneath the seat. I should not have to fix this myself it should be repaired by the dealer. I currently have about 47K miles on my Cadillac and the heat and cool seats no longer work unless I make the repairs.

- Concord, NC, USA

Connector under front passenger seat melted due to some sort of high current problem. From what I read on the Cadillac forum, this is an obvious design flaw. See www.cadillacforums.com/forums/Cadillac-Dts-forum-2006-through-2012/285451-heated-seats-parking-sensors-stopped-working.html#post3288711 I am concerned that this may cause a fire as the module is located directly under the front passenger seat cushion. Connector part 15326110 was replaced. This melted connector problem causes (1) heated seats to stop operating, (2) front & rear parking assist to stop operating, and (3) ac thermostat to operate unpredictably, e.g., heater will warm car up to set temperature, e.g., 72 degrees, then the ac will kick on to cool the car...not desirable on a cold winter day.

- Yorktown, VA, USA

The heated/cooled seats stopped working. Later they started working again. This cycle of working/not working continued for a few months then they quit completely. After searching online for solutions, I found that the Dts, Buick lucerne, and a few other GM vehicles have this same problem. The wiring connector under the passenger seat overheats and melts causing a poor connection resulting in the heat/cool settings to malfunction and not work. This is a fire hazard! GM is charging people around $1000 to diagnose and repair the problem when it's their own faulty engineering. There should be a safety recall on all the vehicles with this particular type of climate controlled heated/cooled seats and should be no charge for the repair. If I could send pictures I would let you see the melted and burned wiring connector in my car.

- Columbia, TN, USA