This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shortly after purchasing my Dts I began to notice a melting plastic/smoke smell whenever I would turn on the driver's side heated/ventilated seat heater. I took the car to the dealership and was advised this is a common wiring problem on the Buick and Cadillac models and that I should stop using the heated seat function because the wiring is undersized and can melt and burn. The dealership told me the new part has been revised to include larger wiring but the part has not been recalled at this time so there was nothing they could do for me.
- Milwaukee, WI, USA
Search CarComplaints.com for these popular complaint phrases...
High amperage connectors controlling driver and passenger heated and cooled seats shorted at module under passenger seat inside passenger compartment. Car filled with smoke and I had to search and pull the fuse under the rear seat cushion for the wire that shorted under front passenger seat. Trolling forums yielded very quick results with many that had same issue. The module and associated wiring should be recalled by GM (not to mention the stealership charges well over 1,200 for the part alone).
While driving the vehicle down the road with the heated seat (drivers side) on, I began to notice a burning smell and smoke coming from the passenger seat area. Stopped the vehicle to inspect to find a smoldering wiring harness and module, there was a small flame. The flame was extinguished. The vehicle was then turned off and brought to a GM dealership that diagnosed it as having a bad connector. Dealership also stated that this is a common issue on these cars. In order to fix this and make it safe it required the module under the passenger seat and the connector to be replaced. Was informed that the new module is an improved design that shouldn't have the same issue. All service was performed and the vehicle and accessories is now functioning as they should.....updated 09-03-14 updated 09/8/2014
My wife and I turned on our seat heaters, and both noted a smell of burning wire and plastic. We evacuated the vehicle. I then proceeded to check under the passenger seat where the smell was coming from. I visually noted a small amount of white smoke. I have since pulled the fuse for the heated/cooled seat module, and repaired it. There should be a recall on this if not I'm almost sure a class action lawsuit will be in GM's near future for such a dangerous fault. Upon replacement of the module I note several burnt wires and melted connectors on the module. Not even a week after I replaced the module it happened a second time! this time there was even more smoke and I was sure there was a fire. There wasn't; just burning wires again. Dealers charge upwards of $800 for this repair!! a high price to pay for not wanting to be set ablaze for warm of ventilated seats just for it to disastrously fail again! do something about it GM!
06 Cadillac Dts has had serious electrical/computer system failures since new. Vehicle will suddenly lose all electronics, instruments, lights but engine will still run. After dealer attempted repair, problems continue. Headlights flicker and sometimes go out. Gps goes to night screen during the day. Auto headlight dimmer fails. Power points, instruments, seats periodically fail. One day seat cooler will work, others it won't. windshield wipers automatic function, "rainsense" starts normally but then stops in heavy rain requiring manual operation. All items reported to dealer multiple times with the same result "unable to duplicate customer's problem." Provided cell phone video of system failures but dealer still says they cannot duplicate.
2006 Cadillac Deville console design is faulty, cars slides when making sharp turn. The consumer stated while trying to start the vehicle, the vehicle would not start and would not let him pull the key out of the ignition. The consumer stated that the console is in the way, it is located on the wrong side of the car, therefore making it difficult so that the right driving foot gets caught while operating the vehicle. The consumer stated the gas tank cap is difficult to open and the consumer being so tall he would have to bring an object along to close the door so he would not fall out of the vehicle. Also, the consumer stated that the vehicle is sliding while making a slight turn and the leather seats get really hot while consumer is driving.
A D V E R T I S E M E N T S
- Niagara Falls, NY, USA