This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Attachment to vehicle owner's questionnaire (voq) - VIN # [xxx]. no summary listed for above vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
ABS system and traction control systems fail numerous times. Always when applying the brakes at any speed on any surface. Failure also occurs when vehicle is not moving (when depressing the brake to shift from park). The dealer has not solved the problem permanently, simply fixing it for a few weeks at a time. The ABS and traction control always fail at precisely the same time.
This car has had ongoing problems with various electrical components. The dealer is often unable to replicate the problem while in the repair shop. The car has been serviced for electrical malfunctions of various nature 19 times, and in the repair shop 44 days. It has been out of the shop 2 days and again the door locks will not let us in the vehicle. This started with the rear door lock not letting us out of or into the car. The problem now affects all four doors. They cannot be locked or unlocked using the remote, the key, or manually. We therefore must exit and enter using the windows. The windows (all4) have also malfunctioned. The dash lights ABS, traction control, replace wiper fluid, illuminate when there is not a problem. The O2 sensor has been replaced. The alignment on the wheels has also caused repeated problems and I have replace 4 tires. The car intermittently dies while driving. The dealer is unable to replicate the problem and says Cadillac just do that sometimes! my daughter ended up in the median of 71 hwy after the car died at 70 miles per hr. The dealer has replaced the battery, the starter, many various doorlock parts and harness wiring, ABS wiring, traction control wiring, and worked on the ignition switch. The problems still occur. We now carry a hammer with us to break out of the car in an emergency should the doorlocks not work.( dot number: Tire size: Fits cater )
Consumer has been experiencing continuous problem with brake failure. While driving and when applying brake pedal, the vehicle would not stop properly, it appears to be skipping before it stops. Vehicle been in/out of shop on several occasions and condition cannot be resolved. Also, at this time the dealer informed consumer that the vehicle is in need of a complete brake overhaul, and the cost would go to the consumer. Dealer notified.
A D V E R T I S E M E N T S
- Oxon Hill, MD, USA