This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action law suit currently for others that have this same issue. The whole CUE screen cracks in a spider web like formation and makes the screen very difficult to read.
While the touchtone screen has failed twice and Cadillac has replaced it more important than that is the fact that the car was ordered with the carbon fiber wheel package and those wheels have cracked/ cant hold air pressure the dealer has replaced one but said they cannot replace the set of 4- my daughter has had 4 issues of tires going flat while driving- fortunately she has not had an accident yet but this is a severe safety issue that Cadillac doesnt want to resolve is there a recall or safety issue with these carbon fiber rims? my daughter no longer feels that the vehicle is safe and does not want to get in an accident wh she or someone else gets hurt - please help!
- Woodstock, CT, USA
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- Rocky Point, NC, USA