4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,241 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac CTS suspension problems

suspension problem

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2014 Cadillac CTS Owner Comments

problem #13

Jan 012024

CTS

  • 68,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Cadillac CTS. The contact stated that while driving at various speeds, there was a rattling noise present coming from the rear of the vehicle. The contact stated that the rear of the vehicle was very unstable and was vibrating and shaking abnormally. The contact that the rear suspension warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 68,000.

- Indian Trail, NC, USA

problem #12

Aug 102023

CTS

  • miles
At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It-??s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information that it-??s a huge possibility it-??s my rear differential going out. It posses a threat due to the anticipation of the brakes locking and causing a serious accident to my family or other on the road. Ive taken very good care if the vehicle and done all the required maintenance on the vehicle. Went though GM motors repair shops

- Menifee, CA, USA

problem #11

Oct 052022

CTS

  • miles
Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.

- Tampa, FL, USA

problem #10

Apr 212022

CTS

  • miles

A D V E R T I S E M E N T S

Rear differential has given out this is the second one so far there should be a recall on these models. 4 door base model sedan. 2.0

- Houston, TX, USA

problem #9

Mar 112022

CTS

  • miles
2014 Cadillac CTS rear differential with 55,000 miles started to make a wobbling noise going past 10 mph. Went to third party mechanic and was shown metal shavings coming from rear end

- Spring Hill, TN, USA

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problem #8

Oct 102021

CTS

  • miles
I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a newer vehicle with only 84,000 miles. It was a very dangerous situation and if it never happens why did it happen to mine? I-??m thinking something is faulty in the differential etc.

- Pewaukee, WI, USA

problem #7

Jul 012019

CTS

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Cadillac CTS. The contact stated while driving approximately 10-15 MPH, there was an abnormal whining sound detected coming from the rear axle. The contact called the local dealer and inquired about an estimate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 50,000.

- Clinton Twp, MI, USA

problem #6

Aug 032021

CTS

  • miles
Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be recalled by Cadillac to have the differential replaced. For the differential to go bad at 60k miles is unacceptable and is terrible reliability.

- Phoenixville, PA, USA

problem #5

Jun 032020

CTS 6-cyl

  • miles
I cannot get my vehicle repaired in the allotted time due to parts not being on hand according to the dealership.

- College Station, TX, USA

problem #4

Apr 142020

CTS

  • 98,128 miles
My rear differential sys is making a loud grinning noise, I contacted Cadillac customer service 04/28/20, to see if it under recall status and I was advised it was not. I have researched that this is a very common problem for the 2014 Cts. I have 98139 on my Cadillac and I don't think I should have problems like this. That loud grinning and whining sound is very annoying and embarrassing. I thought it was my brakes at first however I took it to a mechanic and was advised my rear differential system is causing the winning and grinning sound.

- Raleigh, NC, USA

problem #3

Sep 012018

CTS

  • 30,000 miles

A D V E R T I S E M E N T S

Front lower control arm bushing failure of all subframe bushings. To include driver and passenger sides totaling 4 bushing failures. Failures perpetuate excessive movement of the lower control arms. Results: Unsolveable misalignment, in extreme situations allowing movement of the wheel camber +/- approximately 1" at speeds exceeding 25mph causing great safety risk.

- Pryor, OK, USA

problem #2

Jan 112018

CTS

  • 37,000 miles
When I turn the wheels left or right either going forward or backward, there is a hitting noise that feels like the front tires will come out of the accel and this happen while in motion on city streets, it would be more dangerous if it is on high way

- Los Angeles, CA, USA

problem #1

Jun 132015

CTS 6-cyl

  • Automatic transmission
  • 6,000 miles
The contact owns a 2014 Cadillac Cts. While driving 60 mph, the steering became difficult to maneuver and the passenger side of the vehicle dropped downward without warning. In addition the windshield fractured. The vehicle was taken to the dealer where it was diagnosed that the rear passenger side struts fractured and needed to be replaced along with the windshield. The manufacturer was notified of the failure. The failure mileage was 6,000. Updated 05/10/17

- Leechburg, PA, USA

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