10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,958 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac CTS steering problems

steering problem

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2014 Cadillac CTS Owner Comments

problem #11

Aug 102023

CTS

  • miles

A D V E R T I S E M E N T S

At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It-??s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information that it-??s a huge possibility it-??s my rear differential going out. It posses a threat due to the anticipation of the brakes locking and causing a serious accident to my family or other on the road. Ive taken very good care if the vehicle and done all the required maintenance on the vehicle. Went though GM motors repair shops

- Menifee, CA, USA

problem #10

Oct 102021

CTS

  • miles
I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a newer vehicle with only 84,000 miles. It was a very dangerous situation and if it never happens why did it happen to mine? I-??m thinking something is faulty in the differential etc.

- Pewaukee, WI, USA

problem #9

Mar 152021

CTS

  • 71,000 miles
The eps sometimes works and sometime fails 03in motion

- Phoenix, AZ, USA

problem #8

Jun 032020

CTS 6-cyl

  • miles

A D V E R T I S E M E N T S

I cannot get my vehicle repaired in the allotted time due to parts not being on hand according to the dealership.

- College Station, TX, USA

problem #7

Jan 012019

CTS 4-cyl

  • 93,000 miles
The rear end differential broke while the car was in motion on the highway. Which made driving the car very unsafe. I pulled over and I got the part repaired by the Cadillac dealership. I have had an on going problem with the front seat heater. When weather is cooler and I activate the seat heater I experienced the seat getting excessively hot and I nearly burn myself. I had to turn off the heater seat and cover the seat so I don't get hurt. This happened while I was driving the vehicle causing me to pull over immediately during to how hot the seat had got. Last but not least, the shifter selector cable detached as I was operating the vehicle on the street (vehicle was in motion) I was driving and pulled up park and notice the shifter knob was moving but the indicator was stuck in the wrong selection. I had to put on emergency break and order a tow to the nearest dealership because the car was unsafe to drive and I didn't know what gear the carbwas in or could I change gears. The manufacturer had recalls for these items on similar vehicles but denied to help me because the recalls are VIN specific which I did not know and my VIN didn't qualify. I am left with a huge car repair bill for defected parts sold when I brought the car.

- San Francisco, CA, USA

problem #6

Aug 042019

CTS

  • 33,000 miles
The rear differential locked while driving at 45mph on a straight, four lane road. It made a loud thump and felt as if the brakes were slammed on. The car pull hard left and the rear tires were smoking. Managed to get the car back to the right and stopped after hitting the curb. Fortunately no other vehicles were involved. The elsd is on backorder and will not be available for 90 days.

- Gilbert, AZ, USA

problem #5

Aug 122019

CTS

  • 47,800 miles

A D V E R T I S E M E N T S

The steering gear experienced a short causing the power steering to fail. The entire motor had to be replaced.

- Farmington Hills, MI, USA

problem #4

Jun 222019

CTS

  • 26,000 miles
My steering rack and pump went at only 26,000 miles. If I was driving this car on the road at the time it went I would have had an awful accident. You could not steer the vehicle at all. It cost me 2275 for the part and 6 hours labor @750.00. I think with only 26000miles this should have not happend.

- North Hartland, VT, USA

problem #3

May 202019

CTS

  • 70,837 miles
Driving at 10pm South on highway going 65mph on left shoulder 20min in and 10 min to get to my destination (home) on middlel lane N an 18 wheeler tried to merge to left (gusssing he did not see car) so to avoid being swiped by semi said ed steering will to left off to exit median close to cement baracade semi passed got back on road 5 minutes in side left & right also front and back air bags deployed lost control off vehicle and spinned out of freeway & steering wheel locked unable to start vehicle car facing South now and off highway realized the only thing hit was a front grill where Cadillac sign next to it grill was cracked couple of scuffs but no other body damages and front airbags dint deploy so questioning if possible undetected malfunctions progressive insurance agent lakiesha woodson no police report because I dint get hit or hit anything or anybody have a repair invoice - stating an 18K estimate & considered totaled due to airbags and tow service of $700 that neither delearship or insurance want to be responsible for delearship states that since insurance involved cannot have car towed to GM/Cadillac service center and insurance states I'm at fault because I'm the one that swerved from semi but have stated I avoided to be hit or pushed off road and it was way after that is when airbags just deployed for nothing or due to it being all electric is just too sensitive and late in reacting either way that's what caused me loosing control of vehicle was not expecting the deployment... had I otherwise hit or been hit I would asume the front airbags would have deployed as well and there would be more body damage other than just airbags and a fallen off front fender just feel like this should be investigated because even if it does not make sense it is what happened just no one wants to accept the responsibility deductible $500

- Lancaster, TX, USA

problem #2

Dec 012014

CTS

  • 1,000 miles
The contact owns a 2014 Cadillac Cts. While driving at various speeds, the steering wheel seized without warning. The failure recurred numerous times. The vehicle was taken to the dealer on five different occasions where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

- Cortland, OH, USA

problem #1

Aug 152015

CTS

  • 8,900 miles
Turned car on after parking at a lot. Reversed to exit and then suddenly, a warning light came on stating "power steering. Drive carefully". power steering went off entirely. It was extremely hard to move the steering wheel. Could barely get car back into parking spot. Turned engine off twice but the steering did not correct self. After engine was off for 10minutes waiting for tow truck, the power steering came back on.

- Sunnyvale, CA, USA

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